Windows 10: Computer micro-freezing when watching videos / GIFS online

Hello all,


few days ago I started having this issue :

my computer constantly micro-freezes for small amount of time whenever I watch videos or GIFS online downloaded videos are without issues.

Most of the time I watch online videos on youtube and when I do, my entire system freezes randomly from 0.1s to 10 seconds - Cursor doesn't move, I can't hear sound and display is frozen.
I also use discord and I noticed that searching for gifs in the chat freezes my system also.

When I opened task manager to see whats going on and whenever this issue happens "System" jumps to 5-10% CPU usage.

However I have no issues when:

browsing sites, viewing images, listening to audiospotify, using various applications/programs or playing games.


My computer specifications:

OS - Windows 10 Pro 64 - Bit

CPU - AMD Ryzen 3600XT
GPU - NVIDIA Gefore GTX 1060 6GB
RAM - HyperX Predator 16GB DDR4
MB - MSI Tomahawk B550
PSU - Seasonic 550W
Both HDD and SSD - system installed on SSD

Things I tried:

Updating and checking on hardware drivers
Testing internet speed
Trying different browsers edge, firefox - the issue persists
Reinstalling Chrome
Turning off extensions
Deleting cookies, history and cache

Turning hardware acceleration off and on


It's really frustrating and I'm getting desperate, since I'm running out of ideas.


Thank you for your help.

:)

 

Computer freezes when watching videos

Hi all,

My computer freezes during youtube videos or even watching videos on random news sites.

It happens in Microsoft Edge as well as Google Chrome.

It happens using integrated graphics as well as using a Gigabyte Nvidia GT 710 graphics card.

The computer may go for a few minutes (say 10 or 15) before freezing, or possibly not even last one video. It's a bit random in that sense.

When it freezes the only thing I can do is cut power and turn it back on; mouse doesn't work, Ctrl+Alt+Del doesn't work.

When it freezes the audio freezes as well, continuing to play the frequencies at the moment of the freeze, sounding like an unpleasant buzzing sound.

After a freeze -> cut power -> turn back on it may freeze during the next boot at the login screen or something and I'll have to cut power again and turn it back on.

With the computer on Ubuntu 16.04 it works fine, but on Windows 10 it has this issue. This leads me to believe it is not a hardware issue.

The computer has been freshly installed and Windows Update says it's up to date.

Kind regards,

Daniel

 

Can't watch videos on Win 10

Hi,

Please assist me with the following information related to this issue:

• Which web browser are you using to watch online videos?
• Do you receive any error message?
• What is the make and model of the computer?

If you are using Internet Explorer to watch online videos, I suggest you to
follow the steps mentioned in the following link and check:Why won't videos play in Internet Explorer?

Note: The above mentioned article contains steps to reset IE. Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings in IE are lost and cannot
be recovered.

Please reply us with the required information along with the status of the issue to assist you further.

 

Video to GIF converter

I got some video files I would like to turn into GIFs, some of them are up to 40 sec long so won't be the smallest GIFS out there. I haven't really tinkered with this before, so wondering if anyone has a suggestion on what to use for this, pref on freeware.