Windows 10: Windows mail completely broken

I have a Dell XPS laptop which is less than 6 months old. I've been using the default mail app to check my outlook, gmail, and school-specific email address. These had all been all been working perfectly until one day I randomly stopped being able to view the emails within my inboxes. The accounts still show up when I open the app but when I click on them to view my inbox, it shows up as completely blank or just loads until eventually crashing the app. I still get notifications when an email arrives in one of these accounts on my laptop and can view them fine on other devices. I have not received or opened any emails from outside sources, so I'm confident it isn't a virus. Nothing else on my computer has been impacted. I have restarted and updated my computer, but the Mail app now either won't open or opens and crashes as soon as I try to read any mail. It's a major inconvenience to not be able to view any mail on my laptop and any help would be appreciated.


* Moved from Windows Essentials/ Windows Live Mail

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.