Windows 10: unable to perform a restore - password issue

Discus and support unable to perform a restore - password issue in AntiVirus, Firewalls and System Security to solve the problem; I had errors present after I booted. I performed a reset from previous restore point. Computer failed to reboot. Will not let me reset the computer... Discussion in 'AntiVirus, Firewalls and System Security' started by KevinMoody1, Mar 4, 2021.

  1. unable to perform a restore - password issue


    I had errors present after I booted.

    I performed a reset from previous restore point.

    Computer failed to reboot.

    Will not let me reset the computer without password.

    Previous password forgotten

    Changed the password in Microsoft online from another computer

    Don't remember the previous password and the new password will not work either.


    What Now?


    Kevin

    :)
     
    KevinMoody1, Mar 4, 2021
    #1

  2. Kid locked out of Family account. Unable to change password

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are unable to change your child’s Microsoft Account password. In this scenario, we would suggest you to perform these steps.

    1. Login to
      www.login.live.com
      using your child’s Microsoft Account.
    2. Click on forgot password.
    3. Check the radio button and enter the Email account to send the code.
    4. In case you don’t have access to that verification email account then click on
      I don’t have any of these.
    5. Now follow the onscreen steps and check if you are able to reset the password.

    Let us know the results. If the issue persists, we will certainly assist you further.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Mar 4, 2021
    #2
  3. Password issue

    After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???
     
    GoFigureItOut, Mar 4, 2021
    #3
  4. unable to perform a restore - password issue

    Cannot perform a system restore

    Hi Cecil,

    For us to better assist you with the issue on system restore, please answer the following questions:

    • Are you getting any error messages when you've performed System restore? If yes, what is the exact error message?
    • What troubleshooting steps have you done so far?

    Looking forward to your response.
     
    Reymichael Ros, Mar 4, 2021
    #4
Thema:

unable to perform a restore - password issue

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