Windows 10: H&RBlock Business tax software won't load Returns 'unexpected error'

Discus and support H&RBlock Business tax software won't load Returns 'unexpected error' in Windows 10 BSOD Crashes and Debugging to solve the problem; On Windows 10 https://answers.microsoft.com/en-us/windows/forum/all/hrblock-business-tax-software-wont-load-returns/3950364f-d559-4d4d-b23c-fad9c599aa6f Discussion in 'Windows 10 BSOD Crashes and Debugging' started by John209, Mar 4, 2021.

  1. John209 Win User

    H&RBlock Business tax software won't load Returns 'unexpected error'


    On Windows 10

    :)
     
    John209, Mar 4, 2021
    #1
  2. MT_303 Win User

    Location of h&r Block files for premium and business 2018 on Windows 2007 to import into 2019 on Windows 2010- Continued

    Wolter Kluwer/H&R Block posted the following solution for accessing prior H&R tax return data file (for import into current year software) from 2007 system to 2010. After 4hrs including 1 1/2 with HR software support, this did the trick.

    Scenario: I had 2018 HR Block software installed on 2007 Windows computer. I installed 2019 on 2010 Windows computer. Despite having a .pdf of 2018 return and saving these files to the 2010 computer, I could not get 2019 HR software to recognize the files
    to import or upload.

    I contacted HR software support and they emailed another [blank] copy of 2018 software. Using last year's activation code, I installed 2018 onto the 2010 computer. Then, using Part #1 instructions below, I performed the backup return process on the 2007
    computer. I was able to save the file to a USB and transfer to the 2010 computer. Then, I restored return as directed in Part #2. I closed the 2018 HR Block version and opened the 2019 and proceeded to the import stage. Success! 2019 software recognized the
    2018 files.

    Note: According to HR software support, they were able to assist with duplicate 2018 copy of software since I had purchased directly from HR Block in 2018. I'm not sure if they can help if you purchased your copy through 3rd party like Office Depot/Staples,
    etc.

    Good luck and hope this saves someone a few hours of their time.. another thread in this community with similar discussion subject also helped a lot: Location of h&r Block files for premium and business 2018.
    Thanks to those participants!

    How do I move H&R Block® Business from Microsoft® Windows® 7 to a new operating system?
    Code:
    Reference: https://support.cch.com/kb/solution/000107002/000107002
    • Article Type:
    • How To
    • Last Modified:
    • 01/15/2020
    Objectives
    Moving H&R Block to a New Operating System

    This article describes the steps involved in moving HR Block data from your Windows 7 system to a new system.

    Environment
    Microsoft® Window® 7

    Procedure
    You’ll need to perform these steps for each year/version of H&R Block® Business that you have on your system.
    There are three basic parts for moving H&R Block® Business to your new system:

    *These instructions assume you have an external hard drive or USB drive with enough space to save all H&R Block® Business data to it. In the steps below this drive will be referred to as drive X. The steps also assume you have purchased a new system pre-loaded
    with Windows 10. If you are upgrading your existing Windows 7 machine to Windows 10 you will need to complete Part 1 on Windows 7, and then you will perform Parts 2 and 3 after the upgrade to 10 is complete.

    Part 1: Backup - Backup data on old system
    Note: Perform these steps on Windows 7 machine.

    Follow these steps to back up your H&R Block® Business data on the Windows 7 machine:

    1. Create a folder on drive X: called HRB 20YY Backup (change YY to the actual year of the software)
    2. Open your return.
    3. Click File > Backup Return.
    4. Navigate to the location that you created in Step #1.
    5. Click Save.
    6. Repeat steps 2-5 for all remaining returns.

    Parts 2 and 3: Installing H&R Block® Business and Restoring H&R Block® Business Data
    Note: Perform these steps on the new or upgraded computer.

    1. Plug in the external drive.
    2. Install the H&R Block® Business program.
    3. After installation completes, open the program and check for updates.
    4. Click File > Restore Return.
    5. In the Restore Return window, navigate to the folder you created during the Step #1 of Backing Up.
    6. Select your return(s).
    7. Click Open.
    8. Wait for restore process to complete.
     
    MT_303, Mar 4, 2021
    #2
  3. Brian Tillman [Outlook MVP 2007-2019] on Directly, Mar 4, 2021
    #3
  4. H&RBlock Business tax software won't load Returns 'unexpected error'

    Unable to save File and Submit Taxes due to error using H&R Block software

    I am preparing my taxes using H & R Block software and I am unable to save the file when I make changes and now I am unable to submit the final return due to the same error. It says "Unable to save file C:… name of file. The write operation failed." If anyone
    has any ideas how to fix this I would greatly appreciate it.

    [Moved from: Windows / Windows 10 / Security & privacy]
     
    Lefty McTax, Mar 4, 2021
    #4
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H&RBlock Business tax software won't load Returns 'unexpected error'

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