Windows 10: /Surface pro 7 will not start

Discus and support /Surface pro 7 will not start in Windows 10 Installation and Upgrade to solve the problem; I have t reset my Microsoft surface pro 7 but I do not know how to find my recovery key... Discussion in 'Windows 10 Installation and Upgrade' started by DanielBushy, Mar 7, 2021.

  1. /Surface pro 7 will not start


    I have t reset my Microsoft surface pro 7 but I do not know how to find my recovery key

    :)
     
    DanielBushy, Mar 7, 2021
    #1
  2. Roohi_Taj Win User

    Surface Pro 3

    Hi ChrisWaters3,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Does the battery drain out, if the tablet is not connected to peripherals?

    2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)

    I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
    However, I suggest you to follow the troubleshooting steps mentioned below:

    Method 1: Check the drivers.

    Step1: Battery driver

    1. Press Windows andR
      key together on your Keyboard.
    2. Type devmgmt.msc and hit enter.
    3. Click on view on top > Select Show hidden devices.
    4. Expand the Batteries option from the list.
    5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
      Properties.
    6. Click on Driver tab > check if you have the option to
      Roll Back Driver.
    7. If yes, Roll back the driver or uninstall it and restart the computer.
    Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

    Step 2: Keyboard driver.

    1. In the Device manager, go to ‘Other devices’, you will find
      Unknown devices.
    2. Double tap on the unknown device > click on
      Driver tab> click on update driver.
    3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
    4. Select keyboard, then click ‘Next.
    5. Select HID Keyboard device and click finish.

    Method 2: Run the toolkit.


    Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

    I would suggest you to run the toolkit provided by Microsoft on
    Fix common Surface
    problems using the Surface Diagnostic Toolkit


    If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
    Surface Pro 3 Battery
    FAQ for the Surface Pro Embedded Controller Firmware update
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Mar 7, 2021
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Mar 7, 2021
    #3
  4. /Surface pro 7 will not start

    Windows 10 Pro transfer to new Surface 7 Pro

    I just purchased a Surface 7 Pro to upgrade from my Surface 3 with Windows 10 Pro. The Surface 7 Pro has the Windows 10 Home version that I would like to upgrade with Windows 10 Pro but don't know where to find my Product Key. I don't recall purchasing
    and I believe that my last Microsoft Windows update resulted in the Pro version being installed. Can anyone help with step-by-step instructions on where to find the product key so that I can copy and install in my Surface 7 Pro.
     
    MorrisGarcia, Mar 7, 2021
    #4
Thema:

/Surface pro 7 will not start

Loading...
  1. /Surface pro 7 will not start - Similar Threads - Surface pro start

  2. Surface pro 7 Wont start

    in Windows 10 Gaming
    Surface pro 7 Wont start: I just did a restart after this mornings update in Win 11 & my Surface Pro will not start. It gets to the lock screen where the small buffer ring by the curser appears then disappears repeatedly. if I put in my access code, it the goes to the desktop but without any icons or...
  3. Surface pro 7 Wont start

    in Windows 10 Software and Apps
    Surface pro 7 Wont start: I just did a restart after this mornings update in Win 11 & my Surface Pro will not start. It gets to the lock screen where the small buffer ring by the curser appears then disappears repeatedly. if I put in my access code, it the goes to the desktop but without any icons or...
  4. surface pro 7

    in Windows 10 Gaming
    surface pro 7: My Sp will not boot. it gets to throubshooting and or reset screens but freezes everytime . I can not get into it at all. How can I make me a recovery from my regualr PC? https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-7/51472c20-b453-4ef4-a968-7d1f5113a1b5
  5. surface pro 7

    in Windows 10 Software and Apps
    surface pro 7: My Sp will not boot. it gets to throubshooting and or reset screens but freezes everytime . I can not get into it at all. How can I make me a recovery from my regualr PC? https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-7/51472c20-b453-4ef4-a968-7d1f5113a1b5
  6. surface pro 7

    in Windows 10 Installation and Upgrade
    surface pro 7: My Sp will not boot. it gets to throubshooting and or reset screens but freezes everytime . I can not get into it at all. How can I make me a recovery from my regualr PC? https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-7/51472c20-b453-4ef4-a968-7d1f5113a1b5
  7. Surface pro 7

    in Windows 10 Gaming
    Surface pro 7: Today my surface presented this see picture on the screen after having used it for at least 3 hours in a row. I don't know what caused it but maybe it was because it got hot. I am very disappointed in how easily it was damaged. has it happened to someone? has anyone solved...
  8. Surface pro 7

    in Windows 10 Software and Apps
    Surface pro 7: Today my surface presented this see picture on the screen after having used it for at least 3 hours in a row. I don't know what caused it but maybe it was because it got hot. I am very disappointed in how easily it was damaged. has it happened to someone? has anyone solved...
  9. Surface Pro 7

    in Windows 10 Drivers and Hardware
    Surface Pro 7: I have a problem with my surface it connot connect to the speaker and Mikrofon. https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-7/7a504d5c-8dfb-4cae-8b0a-987e5dabb8fc
  10. Surface Pro will not start

    in Windows 10 Installation and Upgrade
    Surface Pro will not start: My local sign in pin OR password no longer work. Error message: Incorrect password I was connecting the Surface Pro to my TV when this happened. The mouse quit working at the same time. What can I do to remedy this?...