Windows 10: "Because you're accessing sensitive info, you need to verify your password"

Discus and support "Because you're accessing sensitive info, you need to verify your password" in AntiVirus, Firewalls and System Security to solve the problem; Hello, recently when I try opening a Windows 10 app like Groove Music, Movies, or Photos, a popup will always appear asking me to enter my Microsoft... Discussion in 'AntiVirus, Firewalls and System Security' started by 1Recycle Bin1, Apr 14, 2021.

  1. "Because you're accessing sensitive info, you need to verify your password"


    Hello, recently when I try opening a Windows 10 app like Groove Music, Movies, or Photos, a popup will always appear asking me to enter my Microsoft account password even though I chose to keep the account as a local account to avoid this type of issues, after entering the password once, the popup will stop until I restart the PC, I did try to troubleshoot it by my own went to account settings and turned off the automatic sign in with my Microsoft account on apps but that didn't do anything either. what's up with that?

    :)
     
    1Recycle Bin1, Apr 14, 2021
    #1
  2. tfwul Win User

    Because you're accessing sensitive info, you need to verify....etc

    Am using Outlook from Office 365 Home by default.


    "Because you're accessing sensitive info, you need to verify your password" [​IMG]


    It is not limited to Outlook so it seems, as I got an error using Excel as well.

    ACCOUNT ERROR
    Sorry, we can't get to your account right now. To fix
    this, please sign in again.
    Sign in..


    which seems to be a regular occurrence
    office OR excel account error sign-in - Google Search


    Not sure whether it has anything to do with the Windows Credential Manager.
     
    tfwul, Apr 14, 2021
    #2
  3. tfwul Win User
    Because you're accessing sensitive info, you need to verify....etc

    Hi Shawn, many thanks for the above. Let's see. The "Because you're accessing sensitive info"-popups tend to show up at random. Sometimes in Excel, sometimes in Outlook.

    BTW...
    On top I am a bit puzzled as to the 'wmic' listing, where I am displayed at the bottom, instead of at the top as administrator.
    Whereas under Control Panel\All Control Panel Items\User Accounts I am listed at administrator.

    Any idea?
     
    tfwul, Apr 14, 2021
    #3
  4. tfwul Win User

    "Because you're accessing sensitive info, you need to verify your password"

    Because you're accessing sensitive info, you need to verify....etc

    So, all of a sudden a pop-up shows up:


    "Because you're accessing sensitive info, you need to verify your password" [​IMG]


    I checked the event log.

    FWIW it goes like this:

    1. Source: Microsoft-Windows-HelloForBusiness: The Microsoft Passport service started successfully.
    2. Source: Microsoft-Windows-HelloForBusiness: The Microsoft Passport Container service started successfully.
    3. Source: Microsoft-Windows-LiveId: ## SOAP Request: <bla bla><bla bla><bla bla><bla bla>
    4: Source: Microsoft-Windows-LiveId: ## SOAP Response:<bla bla><bla bla><bla bla><bla bla>
    5. Source: Microsoft-Windows-LiveId: SOAP Request of type 1 for user CID 'ec2cff94fa795a44' in production environment received the following error code from the Microsoft Account server: 2147749900.

    Entering my pw will temporarily solve this and it will stay away for a while, the next day it will pop up again, I am sure.

    Running applications:
    Office 365 Home - Outlook and Excel, browser: Opera


    A few emails are open, when this occurs.
    I can't close them, unless I enter my Microsoft password.

    Any suggestions?

    Thanks.
     
    tfwul, Apr 14, 2021
    #4
Thema:

"Because you're accessing sensitive info, you need to verify your password"

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