Windows 10: Windows face sign in/hello face error message despite camera working etc

Discus and support Windows face sign in/hello face error message despite camera working etc in Windows Hello & Lockscreen to solve the problem; Brand new MS surface pro; windows hello face worked for one month; now does not work; i have tried all solutions presented in MS community to no... Discussion in 'Windows Hello & Lockscreen' started by JohnTallon2, Apr 15, 2021.

  1. JOHNTALLON2
    JohnTallon2 Win User

    Windows face sign in/hello face error message despite camera working etc


    Brand new MS surface pro; windows hello face worked for one month; now does not work; i have tried all solutions presented in MS community to no effect; next steps please; thanks

    :)
     
    JohnTallon2, Apr 15, 2021
    #1
  2. PHOENIXBOTS
    PhoenixBots Win User

    Windows Hello Face stopped working

    After installing Windows 10 1909 Update KB4551762 and restarting my M/S Surface Book 2 the Windows Hello Face login would not work. I logged on with my PIN, went to settings/accounts to check my Hello/Face Sign In. Message advises that Windows could not find a camera compatible with Windows Hello Face. Prior to the Update Windows Hello Face was working. Would appreciate any feedback on how to resolve this issue
     
    PhoenixBots, Apr 15, 2021
    #2
  3. EDWIN
    Edwin Win User
    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    Windows face sign in/hello face error message despite camera working etc [​IMG]
     
    Edwin, Apr 15, 2021
    #3
  4. STEVEN CAMPOLI
    Steven Campoli Win User

    Windows face sign in/hello face error message despite camera working etc

    windows hello face problem...

    i have a webcam intergrated on my machine
    biometrics service running...

    windows hello face gives me this message:
    you do not have a camera on this device to use for windows hello face

    any ideas?
     
    Steven Campoli, Apr 15, 2021
    #4
Thema:

Windows face sign in/hello face error message despite camera working etc

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