Windows 10: Kernel-Power and DxgKrnl errors. Dire need of help.

Up until recently my PC has been "shutting down" with the fans still spinning and case lights still moving. It always happens when I'm gaming. My monitor shuts off and says "No Signal" and my mouse RGB software stops working. I turned off all CPU power saving modes in my BIOS to see if that would help as suggested by someone in these forums but it still didn't do anything. I hopped onto the Event Viewer and saw a Kernel-Power error 41 63 , and scrolled down a tad bit more and saw a DxgKrnl error followed up with a bunch of Dwminit errors that said:


"The Desktop Window Manager process has exited. Process exit code: 0xe0464645, Restart count: 4, Primary display device ID: NVIDIA GeForce GTX 1660 SUPER"


with "Application Errors" that said:


"Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bf"


and lastly one "Display" error:


"Display driver nvlddmkm stopped responding and has successfully recovered."


This had been happening very frequently up until recently and I need solutions. What do I have to do? Do I have to buy a new component?


My specs are:

CPU: Ryzen 5 2600X
GPU: Gigabyte GeForce GTX 1660 Super 6GB OC
RAM: 16gb DDR4 Gskill Ripjaws 3200MHz
MoBo: B450m-Ds3h
SSD: Kingston A2000 250GB
HDD: Seagate Barracuda 2TB
PSU: Be quiet! System Power 9 600W Bronze


and the monitor is an "AOC 24G2U" connected with a Display Port cable.


Here are the minidump files: https://1drv.ms/u/s!Ak08SOstfhwzjRPstME6B-JuPsvP?e=dX5OHy

:)

 

Kernel Power 41 error

I found something to do with sound drivers, the guy solved the error. Don't know if it helps but it might give you a clue.

[SOLVED] Kernel-Power 41 (63) error

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.