Windows 10: Print job disappears from queue without printing after recent W10 updates

Discus and support Print job disappears from queue without printing after recent W10 updates in Windows 10 Drivers and Hardware to solve the problem; I am unable to print from an HP desktop to a wifi connected Office Jet Pro 8740 since installing the March updates. I can see the document word,... Discussion in 'Windows 10 Drivers and Hardware' started by RS-Kingston, Apr 18, 2021.

  1. Print job disappears from queue without printing after recent W10 updates


    I am unable to print from an HP desktop to a wifi connected Office Jet Pro 8740 since installing the March updates. I can see the document word, excel, pdf, image or self test file in the queue briefly then the queue says printing and disappears without printing. I am able to print the Tools - Report from the Smart APP on the desktop, but I don't believe it uses the queue. I am able to print all documents fine using a HP laptop running W10 the March updates have not been done yet on it, and also from 2 Ipads and 2 Iphones. The printer and wifi router are working ok.


    I have deleted and re-installed the drivers and HP8740 software a few times. I installed KB5001649. I verified the permissions on the pertinent temp files.


    Current Build = 20H2 19042.928

    :)
     
    RS-Kingston, Apr 18, 2021
    #1

  2. Print job goes into queue and instantly disappears with nothing being printed

    Thanks for the suggestions.

    The printer is connected by USB. No driver for the printer appears in the
    uninstall or change a program
    lists. However via Device Manager I uninstalled the printer and checked the option to remove the driver. I plugged the printer into a different USB port and powered it on. The PC instantly recognised it and a driver was installed.
    Unfortunately when I try to print the problem remains - a job goes onto the queue and off again in the blink of an eye with nothing appearing on the printer.

    As an experiment I installed the printer on another PC and tried to print to over a network. The same problem occurred. I saw the job arrive in the print queue, on the PC with the printer attached to it, disappear from the queue and nothing print out. I
    also tried connecting the printer directly to another PC running Windows 10 and the same problem now occurs.

    When I use the maintenance software available in the Printer Preferences dialog box I can print a 'Nozzle Check' - the job goes into the queue and prints successfully. When I try and print from any application I have the problem described above.

    As I mentioned when initially logging the problem - subjectively, this seems to have become a problem after a recent automatic update of windows. Coincidence? Maybe. Both PCs have had a recent automatic windows update.

    Any other suggestions welcome.

    Thanks,

    Chris
     
    Chrisjo_2015, Apr 18, 2021
    #2
  3. ellary Win User
    Print jobs stuck in print quese

    My wife recently changed from Chrome to Firefox on her laptop. Afterward the system would hang whenever she tried to print something. I looked and it seems that jobs get stuck in the print queue after printing. There was a test page and another job. I was able to cancel the other job but the test page won't cancel. Restarting the print spool service resulted in the test page printing but remaining in the queue in printing status.

    What should me next steps be?
     
    ellary, Apr 18, 2021
    #3
  4. HairyFool Win User

    Print job disappears from queue without printing after recent W10 updates

    print job still in queue

    When printing the job completes and is ejected as normal. Subsequent print jobs do not print.

    Checking the queue I find the successful job is still shown as "printing" so the subsequent jobs are stuck in the queue.

    Cancelling or deleting the job does not work. It switches to "Deleting" but does not clear.

    HP Officejet 7500
     
    HairyFool, Apr 18, 2021
    #4
Thema:

Print job disappears from queue without printing after recent W10 updates

Loading...
  1. Print job disappears from queue without printing after recent W10 updates - Similar Threads - Print job disappears

  2. Printing jobs getting stuck in the queue

    in Windows 10 Gaming
    Printing jobs getting stuck in the queue: For the last several months I've been having a problem when I print multiple individual PDF pages, using Adobe Acrobat, especially when the pages are print dense. Usually the first page will print with no issues but the following pages get hung up in the queue. The pages may...
  3. Printing jobs getting stuck in the queue

    in Windows 10 Software and Apps
    Printing jobs getting stuck in the queue: For the last several months I've been having a problem when I print multiple individual PDF pages, using Adobe Acrobat, especially when the pages are print dense. Usually the first page will print with no issues but the following pages get hung up in the queue. The pages may...
  4. Print jobs end in queue, not on paper

    in Windows 10 BSOD Crashes and Debugging
    Print jobs end in queue, not on paper: This happens much too often: A job is sent to the printer, but it stays in the queue and does not print.And no, there is nothing wrong with my printer, there is plenty of paper and toner.I do know how to clear the queue and solve that problem.My issue is another: how do I...
  5. In Windows 10, print jobs won't leave queue after they've printed.

    in Windows 10 Drivers and Hardware
    In Windows 10, print jobs won't leave queue after they've printed.: When I print something, it prints just fine. But, even after it has printed, the print job stays in the queue for about 15-20 mins afterwards, holding all other print jobs after it up. See the screen grab below.The circled job in the picture above has already printed. Yet, it...
  6. Documents disappearing from print queue and not printing

    in Windows 10 Drivers and Hardware
    Documents disappearing from print queue and not printing: Good day everyone, hope everyone is doing fine during this pandemic. So, as my title, my printer HP Deskjet 1510, connect using USB can't print anything after a failed Windows Update yesterday, the update froze at 48% I have no choice but to force shut down my laptop....
  7. Print Jobs vanish from queue

    in Windows 10 Drivers and Hardware
    Print Jobs vanish from queue: Since the last windows updates my Brother MFC-490CW printer does not print documents anymore. When I send a document to the print queue it appears there for a second and then vanishes. I tried reinstalling the drivers and checked connectivity, but nothing works. Any ideas...
  8. Documents disappearing from print queue and not printing

    in Windows 10 Drivers and Hardware
    Documents disappearing from print queue and not printing: I am using a Brother DCP-195C printer. The printer is working - I can monitor ink levels etc from the Brother Control centre on my PC but I can't print....
  9. Print Job Disappearing

    in Windows 10 BSOD Crashes and Debugging
    Print Job Disappearing: I followed all the recommended options for helping my print job not disappear, but they continue to spool for a couple seconds then disappear...I am at my wits end. I know its not the printer because a test print works fine. I have windows 10...
  10. Print job stuck in queue

    in Windows 10 Drivers and Hardware
    Print job stuck in queue: I have a print job in my printer queue that I cannot get out. I tried printing a website from Microsoft Edge and it is stuck there since. I have tried clearing out the printer spooler as instructed here. But there are no files in my win32\spool\printer folder. Some more...