Windows 10: windows photo lost albums afe\ter upgrade

Discus and support windows photo lost albums afe\ter upgrade in Windows 10 Network and Sharing to solve the problem; I have windows 10 and after a recent upgrade i am not able to retrieve the albums I personally created. The automatic albums come up fine. No photos... Discussion in 'Windows 10 Network and Sharing' started by carlmelina, Apr 19, 2021.

  1. windows photo lost albums afe\ter upgrade


    I have windows 10 and after a recent upgrade i am not able to retrieve the albums I personally created. The automatic albums come up fine. No photos are lost from the collection. I have deleted the windows photo program through the administrator and reloaded it and this did not fix the problem. I have accessed previous help threads from 2017 but the best advice was to reboot the photos program which failed. Is there another solution?

    :)
     
    carlmelina, Apr 19, 2021
    #1
  2. David Haz Win User

    Windows 10 Album lost on photo app on PC

    Hello,

    It is possible that the photos added to the album haven't loaded properly when the app was launched, or that the album was not saved prior to shutting down the computer. Before we proceed, we would like to get some information about the lost photos from
    your album in Photos app. Kindly respond to the questions below:

    • We would like to confirm if you have saved the album before shutting down the computer.
    • Are you able to view your other albums? Does the photos appear from those albums?
    • Have you attempted to wait for the photos to appear? This could be due to the data have not yet synced.

    We look forward to your response.
     
    David Haz, Apr 19, 2021
    #2
  3. photo albums

    Hi,



    Thank you for writing to Microsoft Community Forums.



    1. Could you please briefly explain the procedure that you have followed to setup an album using Windows 10?
    2. Which application are you using to display the album?
    3. Which version of Windows is running on your device?


    Refer the article Which Windows operating system am I running
    to provide the details.



    If you’re referring to Photos app, I suggest you to refer the section “Help the app find more photos” from the article
    See all your photos
    for the steps.





    Hope it helps.





    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Apr 19, 2021
    #3
  4. windows photo lost albums afe\ter upgrade

    Photo's app removes my photo's from an album

    Hi Dino,

    To help resolve you concern, what we suggest is to modify your photos properly. Follow these steps:


    • Select the Start

      windows photo lost albums afe\ter upgrade 28805_en_1.jpg

      button, then select Photos.

    • Select Albums, select the album you want, then select
      Edit
      . Or, to start creating a new album, select New album , select the photos you want to include, and then select
      Done .

    • Do any of the following:

      • Type to enter a new title.

      • Select Add or remove photos, select the ones you want, then select
        Done .

      • To change the photo shown at the top, select Change cover, choose a photo, then select
        Done .
    You may also watch the video on this
    link
    for more information.

    Do let us know if you need further assistance.

    Regards.
     
    Raymond Ave, Apr 19, 2021
    #4
Thema:

windows photo lost albums afe\ter upgrade

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