Windows 10: Samsung Smart Switch

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Samsung Smart switch

Hi Percy,

We would like to know more about your concern. Kindly provide us more details by answering the following questions:

• Are you trying to connect your Samsung S7 phone to Windows 10 PC using Samsung Smart Switch?
  
• Which program are you trying to install?
  
• Where are you trying to install the program? Is it on your Samsung S7 phone or on your Windows 10 computer?

We look forward to your response.

 

Samsung Smart switch

I have windows 10 64 bit. I have a Samsung Galaxy S7. I got a Samsung message not to use Kies 3 but to use Smart switch. The program won't install but I get error message that side-by-side configuration is incorrect. I tried asking the Samsung hot line
and they said google the error message which was not very helpful. They said the problem was in windows.

***Post moved by the moderator to the appropriate forum category.***

 

Samsung Smart Switch Sync fails in Windows 10

I have had the same problem, which lead me to this web page. I tried any number of solutions suggested here to no avail. I finally uninstalled Smart Switch and downloaded a program Kies3 from the Samsung web site. I had used this program previously
on this computer running Windows 8.1. Kies3 installed fine with Windows 10 and when I synchronized Microsoft Outlook 2010 with my Samsung Galaxy S4 Mini it performed without any problems. Kies3 may not be as fancy as Smart Switch and it may run a bit more
slowly, but it runs without crashing.