Windows 10: I'm not getting a loop, just stuck on the "Hi there, lets get's get a

Discus and support I'm not getting a loop, just stuck on the "Hi there, lets get's get a in Windows 10 Support to solve the problem; I tried a restart of my computer so I could start from scratch, then when it got to the Hi there page, I have no way of clicking next to proceed as my... Discussion in 'Windows 10 Support' started by RoyJohnson, May 8, 2021.

  1. I'm not getting a loop, just stuck on the "Hi there, lets get's get a


    I tried a restart of my computer so I could start from scratch, then when it got to the Hi there page, I have no way of clicking next to proceed as my keyboard and mouse are not working, they both have lights on and worked in the BIOS, but now are disfunctional , I can no longer get to the BIOS page by clicking the delete key or the boot page by clicking f8, I tried turning it off, then on, then off then on but when I'm waiting for the spinning dots for the final time, it never comes, all I get is a black screen, and the blue led light stays on, never flickers or anything. Oh, this is built IN WIN with a ASUS motherboard with a Samsung boot. I have the ISO tool flash drive ready but it needs the boot order changed, any suggestions?

    :)
     
    RoyJohnson, May 8, 2021
    #1
  2. Remon Ont Win User

    BIOS stuck in a loop.

    Hello,

    We would like to ask some additional information to better isolate the issue:

    • Did you get any error messages?
    • Have you tried to boot in Safe mode?

    We suggest that you check the solutions provided on the links below:

    BIOS-loop

    Stuck-in-BIOS-loop

    We will wait for your response.
     
    Remon Ont, May 8, 2021
    #2
  3. Computer Stuck in Boot Loop

    Hi,

    We are glad that you tried some troubleshooting steps to fix the issue, but usually the issue occurs due to corrupted system file. In order for us to assist you, we suggest to check this thread and look for Deepika Gowda answer. It contains troubleshooting
    steps pertaining to the issue:
    Computer stuck with a reboot loop on Windows 10
    .

    We look forward to your response.
     
    Phillip Pio, May 8, 2021
    #3
  4. I'm not getting a loop, just stuck on the "Hi there, lets get's get a

    Stuck in a loop after windows performed repair

    Hi,

    Thank you for posting in Community.

    We understand your concern and we will provide the information required to help you resolve the issue.

    As per the information that you have provided, I suggest that you perform Power Drain as you are stuck in a loop and this might help you access the desktop screen. To learn how to perform this follow the steps below

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power
      cord.
    • Press and hold the Power button for 30sec
    • Plug the charger/power cord and restart system

    Hope this helps
     
    Vanessa Sohtun, May 8, 2021
    #4
Thema:

I'm not getting a loop, just stuck on the "Hi there, lets get's get a

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