Windows 10: USB Ports No Longer Working

I have this laptop: https://www.walmart.com/ip/Gateway-14-1-1080p-PC-Laptop-Intel-Core-i5-16GB-RAM-256GB-SSD-Windows-10-Black-GWTN141-4BK/364041142?comm-msg-vehicle=EMAIL&comm-msg-id=8b024544-7a63-430a-a90f-2e782d565448The laptop has two USB ports. Whenever I try plugging a device into either of the ports, I get a message saying that the device is not recognized. I get this error message with every USB device that I have tried plugging into my laptop. This issue has only started within the last few days.Could someone please help me resolve this issue? Thank you for taking your ti

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USB ports no longer work

After recent win 10 updates my USB 3.0 ports have stopped working with the arrival of build 586. USB 2.0 ports work fine and the USB 3.0 carry power but devices on any kind no longer work. I am running a Gigabyte GA-970A-Ds3p motherboard. I have downloaded
the latest USB 3.0 drivers for the board but during the installation process it terminates saying it can't find the ports. Device Manager does not show any yellow warnings or USB 3.0 entries.

Any suggestions would be greatly appreciated.

 

USB ports

Hi Frank,

Inserting and removing a USB device repeatedly may cause the USB port to stop responding. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work.

Here are few things that you can do to resolve the issue:

Use Device Manager to scan for hardware changes. After your computer scans for hardware changes, it might recognize the USB device that is connected to the USB port so that you can use the device.

To scan for hardware changes, follow these steps:

• Click Start, and then click Run.
  
  Note If you are running Windows Vista, click Start, and then use the Start Search box.
• Type devmgmt.msc, and then click OK. Device Manager opens.
• In Device Manager, click your computer so that it is highlighted.
• Click Action, and then click Scan for hardware changes.
• Check the USB device to see whether it is working.

Turn off Allow the computer to turn off this device to save power.

• In the Device Manager dialog box, expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.
• In the USB Root Hub Properties dialog box, click the Power Management tab. Uncheck the
  Allow the computer to turn off this device to save power
  box.
  

Let us know how it goes after performing the suggested troubleshooting steps.

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...