Windows 10: Problem trying to update Windows 10

Discus and support Problem trying to update Windows 10 in Windows 10 Installation and Upgrade to solve the problem; Update to Win 10 20H2 reaches 30% but does not update 0x800f0831. There are many questions about this, but I am not very good at solving these kinds of... Discussion in 'Windows 10 Installation and Upgrade' started by NancyHudson1, May 11, 2021.

  1. NANCYHUDSON1
    NancyHudson1 Win User

    Problem trying to update Windows 10


    Update to Win 10 20H2 reaches 30% but does not update 0x800f0831. There are many questions about this, but I am not very good at solving these kinds of problems. Can anyone point me in the right direction in layman's terms? Also, now I have issues where the PC does not load above 24% so I don't know if this has anything to do with the above. Did I run a troubleshooting on my PC but it didn't solve it either?

    :)
     
    NancyHudson1, May 11, 2021
    #1
  2. NORDIC
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, May 11, 2021
    #2
  3. MUSSELS
    Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, May 11, 2021
    #3
  4. CHISPY
    chispy Win User

    Problem trying to update Windows 10

    Creative X-Fi Soundcards and Windows 10 Fall Creators Update 1709 = Complete Disaster / Not Working

    Thank you for trying to help , i did tried your suggestion but it did not work :/ , nothing seems to make it work on Windows 10 Fall Creators Update 1709. In the meantime i have bought a new SoundBlasterX AE-5 and it did installed flawlessly , no problems whatsoever. it is up to Creative ( drivers ) and Microsoft ( bug fix ) to fix this huge bugs with Audio.

    Kind Regards: Chispy
     
    chispy, May 11, 2021
    #4
Thema:

Problem trying to update Windows 10

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