Windows 10: Windows 10 Mail does not download attachments

There are a number of threads with this same issue going back to 2015 but they are all locked and no definitive solution was found. I just bought a new desktop computer with Windows 10 and am trying to use the Mail app. Mail does not download certain files attached to mail messages, e.g. pdf files. I still have Live Mail on my laptop and it receives the attachments with no problems. It appears this problem goes back at least 6 years and has been experienced by hundreds - if not thousands - of Win 10 users. Is there a definitive solution?

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Attachments will not download on Windows 10 mail

I recently purchased a new computer with Windows 10 installed. The Windows 10 Mail does not open many of the attachments and when you lick download attachments nothing happens. Any suggested solution to this issue?

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.

 

Windows 10 mail image attachments cant "save as"

Hi Brambly,

As you are facing issue with the Windows 10 mail image attachments.

We have figured out and recognized that, you will not find option to
Save, print or move except the Copy option available for the Windows 10 mail image attachments.

Hence I suggest you to provide the feedback as this is by latest design;

Step on how to provide feedback

• Open the image you want to copy or save.
• Click on Settings.
• Right hand side select the feedback option and provide feedback for the same.

If you need further assistance, please do let us know and we would be happy to help you further.

Thank You.