Windows 10: Access deceased account login reset

Discus and support Access deceased account login reset in AntiVirus, Firewalls and System Security to solve the problem; My dad died unexpectedly 2 weeks ago. How can we reset the login on his computer?... Discussion in 'AntiVirus, Firewalls and System Security' started by BOOPSIPOOKUMS, May 11, 2021.

  1. BOOPSIPOOKUMS
    BOOPSIPOOKUMS Win User

    Access deceased account login reset


    My dad died unexpectedly 2 weeks ago. How can we reset the login on his computer?

    :)
     
    BOOPSIPOOKUMS, May 11, 2021
    #1
  2. ENTEGY
    Entegy Win User

    Accessing a Deceased Person's Hotmail Account

    Check out Time's piece about online accounts of the deceased. There's a section from Microsoft. The article is a little old, but it's all I could find right now.

    How to Access a Deceased Loved One’s Online Accounts | TIME.com

    Please follow up if you need more help and I will try to find some more answers.
     
    Entegy, May 11, 2021
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    Locked Out of Admin Account

    Hello Linda,



    Thank you for writing to Microsoft Community Forums.



    1. Are you using a Microsoft account or a local account?
    2. Which version of Windows 10 you are using currently?
    3. Is the other user account an admin account?


    I suggest you to try using the on screen keyboard at the login page and check if you are able to login to the PC.



    1. At the login screen click on the
      ease of access icon at the bottom right hand corner.
    2. Click on the on screen keyboard to open it.
    3. Type the password and try to login.

    If you are using a Microsoft account, I suggest you to refer the article on

    how to reset your Microsoft account password    .



    However, if you are using a local account, then I suggest you to refer the article on

    reset your Windows 10 local account password    .



    Note: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.



    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, May 11, 2021
    #3
  4. KEVIN BARTOLO.
    Kevin Bartolo. Win User

    Access deceased account login reset

    Accessing a deceased family members account

    Hi artmontague1-

    I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you are having, let me go ahead and help you sort things out.

    If your mother is using a Microsoft account for her login you may actually reset that using the Microsoft account website.

    It will ask you some information that you must know for you to recover the account and reset the password.

    After resetting the password you need to login using the new password to access the computer that is concern.

    Reset your password

    Hope this will help and have a bless day!

    Thanks.

    Kevin B.

    Independent advisor
     
    Kevin Bartolo., May 11, 2021
    #4
Thema:

Access deceased account login reset

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