Windows 10: buttons on my headphones stop working

HelloAs the title says, the buttons to raise, lower or mute the sound of my headphones stop working for no reason. They work again if I modify the sound, either with the keyboard buttons or the soundbar on the taskbar.I have tried both with formatting and driver update, but nothing. also the error started from one day to the next one or two weeks ago

:)

 

Headphone stops working randomly.

Hi,

As per the description, the issue might be caused due to damage in the port. I suggest you to connect another headphone and check if the same issue persists. This is to check if the issue is with the hardware.

I suggest you to run the Hardware and Devices troubleshooter by following the steps provided below:

• Type troubleshooting in the Search box and press Enter.
• Click on View All in the left navigation pane.
• Click on Hardware and Devices and follow the on-screen prompts for troubleshooting.

Keep us posted on the status for further assistance.

 

Side button on G502 stopped working

Hello,

I've been using my G502 mouse for a long time , and it's great, recently however my side button (the "forward" button) has stopped working.

I use this button alot when browsing and I don't know why but it no longer does it's function so I'm asking if anyone might be able to help me in this. I installed Logitech Gaming Software to check if maybe the button is unbinded but everything is normal. I also unplugged/plugged my mouse to see if it works and also restarting my PC, however still nothing.

Anyone have any suggestions , I really like this mouse and would love to fix any problem it has.

Thanks in forward.

 

Headphones not working.

Hi Haylee,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the headphones on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What are the troubleshooting steps you have tried to resolve the issue?
• How have you connected the headphones to your device?
• Were you able to see if the headphones detected on your computer?

As a work around, try the below and update us the status of this issue:

• I suggest you to connect the headphones to different device and check if the headphone is working fine. This will help us to detect if the issue is with headphone.
• If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.