Windows 10: USB devices freezing when going into fullscreen

Hello,I have an issue where whenever I go into full screen mode, my USB devices freeze for a few seconds. It happens across all my devices, including my mouse and keyboard RGB freezes, and buttons do not work . I've tried countless different devices but the problem seems to stay no matter what I try.To clarify, my monitors still work fine and sounds still work fine. For example, if I full screen into a game, my USB devices will freeze up, but I am still able to see everything moving and hear sounds. I'm using a desktop pc with a RTX3060 and a AMD Ryzen 7 3700X.Please help!

:)

 

USB devices have yellow marker in device manager under 'Other devices'

Hi Roger,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  What is the make and model of your devices?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

Method 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• 
  Press the Windows + X,
  and click on Search.
  
• 
  Type troubleshooting and select
  Troubleshooting.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices
  
• 
  Click on Next to run the troubleshooter
  

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• 
  Go to Device manager in control panel.
  
• 
  Select Device manager and a Device Manager window will pop-up.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select Update.
  

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.

 

Computer freezing/rebooting when inserting USB devices

Just about 90% of the time when I plug in a USB device (external HD, ipod, etc) my computer will just lock up...can't move mouse, can't even control alt delete...nothing so of course I'm forced to reboot.

I haven't found many solutions except the one Linked Here. So I make the notepad dialog and add it to the registry, but then the second step is to "Unplug ALL usb devices" and proceed to Device Manager to "Uninstall all devices under USB controllers" well both my mouse and keyboard are USB devices, so obviously if I unplug them nothing works, so I just attempt to uninstall what I can and of course eventually it uninstalls the drivers for my mouse and keyboard therefore rendering them useless... I have no idea what to do but this is extremely annoying and I refuse to accept it. I have the latest BIOS on my motherboard

Mobo: Asus M4A87TD/USB 3
Windows 7 Professional 64bit SP1
12GB Ram
All "important updates" are installed (windows update) but I know this isn't the problem because I had about 25 to install for months now and never had these USB errors.

Obviously I'd like to avoid doing a clean install of my OS but if that's what I have to do Ill do it.

 

USB Device - No Media

Hi Huw,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it helps.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the USB drivers

Uninstall and reinstall the USB drivers from device manager follow the steps below:

• Press Windows key + X and select
  Device Manager.
• Search for USB Drivers and expand it.
• Right click on the USB Drivers and select
  Uninstall.
• Restart the Computer.

Also install the latest USB drivers from the manufacturer’s website.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.