Windows 10: Minecraft Windows 10 Edition is wanting me to buy it again

Im having a problem with Minecraft Windows 10 Edition everytime when i download it, it wants me to buy it again when i already used a code for it a long time agoi already tried wsreset.exe and it still didn't work

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Minecraft-Windows 10 Edition

Hi! I just purchased Minecraft: Windows 10 Edition. Unfortunately though, after I purchased, I realized that I bought the wrong version. I had wanted to buy the Minecraft version for PC/Mac, Java Edition. So, Is there any way that I can get a refund
for the Windows 10 edition to get the edition i had wanted?

 

Minecraft beta edition

Hi Diane,

I realize that you are facing issues with the game Minecraft beta edition. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  When you say “can't play with friends online”, do you get any error message?
  
• 
  Is the issue specific to this game?
  
• 
  Which browser are you using on the PC?
  

Suggest you to refer to this article to check if that helps.

Minecraft: Windows 10 Edition Beta FAQ: Xbox Support

Keep us informed to help you further.

Thank you.