Windows 10: [PC] Intel Wireless AC 9560 Error Code 10 - ASUS FX505GM

nakazatous08 · Jul 27, 2021

Hi, I started to have code 10 issues since 07 July 2021 based on events log and I do not have any issue prior to that. Below are the methods I had tried and monitored, but still having the same issue. Windows update is of the latest version as well.Method 1: Clean installation of driver toolsI had uninstalled all previous versions of drivers and installed with the latest driver version 22.60.0.6 dated 27 May 2021. However there was 1 instance where previous version 2019 worked well without issue for about 3 days consecutively.Method 2: Norton eraser & antivirusI had used eraser for full sy

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Johann Eva · Jul 27, 2021

Code 10 intel wireless 9560

Hi RadityoPrakoso,

When your computer does not automatically detect your Intel Wireless AC-9560 network adapter, you will need to download the driver update or installer from your manufacturer's website.

If you have a CD installer for your motherboard, you can also use it to install this missing driver for your device.

This resolution is also suggested on this link:
Error codes in Device Manager in Windows .

Go to the "Code 10 "This device cannot start. (Code 10)" section.

Your device originally came from Intel, this means you need to download the driver installer from their official website itself and install it manually (usually, you will see that there is a latest driver already available for download).

Check this link:
https://downloadcenter.intel.com/product/99446/Intel-Wireless-AC-9560.

Once there, select the appropriate operating system if there's a choice like x32 or 64 bit so it will match with your PC.

Let us know if you have successfully installed this driver.

hsehestedt · Jul 27, 2021

Intell(R) Wireless-AC 9560 160MHz cannot start. (Code 10)

I've had some similar issues with that adapter in the past where it would simply disappear completely. In my case I had to uninstall and reinstall the driver completely.

Try these steps:

1) While you have access to the internet, or from another machine, download the following 2 drivers:

Download Windows(R) 10 Wi-Fi Drivers for Intel(R) Wireless Adapters
Download Intel(R) Wireless Bluetooth(R) for Windows(R) 10

One of these is the WiFi driver, the other is for the integrated bluetooth.

Make sure you place these drivers on that laptop before you continue.
Make sure that you know the name of the WiFi network you need to connect to and the password before you continue.

2) Locate the WiFi Adapter in device manager:

NOTES: My WiFi adapter has a different name than yours because this particular machine has a different module installed.
If the device does not show up in Device Manager, try enabling the display of hidden devices like this:

3) Right-click and select the option to uninstall the device. Make sure to delete the driver as shown below.

4) After uninstalling, install the two drivers you downloaded.

5) You will need to rejoin your wireless network.