Windows 10: bluray optical drive no longer shows up in windows 10 after update

my pc recently updated and since the update, 1 of my 2 bluray drives both external usb2 no longer shows up in windows. not in explorer nor device manager. it shows up in the BIOS and works fine on another computer afaik it hasnt been updated in maybe a month or so, so the drive itself is fine.i have followed the steps in this guide https://support.microsoft.com/en-us/topic/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs-64da3690-4c1d-ef04-63b8-cf9cc38ca53e and none of it has worked. removing the drive in device manager and restarted did nothing. the manufacturer

:)

 

Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA

 

Optical Drive Issue

Hi Jerry, you're welcome.

Here's mine after I rt clk'd on my Documents Folder like you show in Scrsht 11:




I'd like to wait until you reply to my question in Scrsht 12, if it is a remnant of the process try deleting the one on the dsktp and see if the one in send to also disappears. If it stays in send to, test it, and if you're still having problems I'd suggest you could go back to: Option One: To Add or Remove Items in Send To context menu for Your Account (current user) and do Step 3 to remove it and start over using Step 4 but be very careful of your steps in creating the shortcut and be sure you d&d that shortcut to the send to part of the address.

I'm busy today and I probably won't be back until the evening.

 

Optical Drive Issue

Hello Steve –
Again, my thanks for supplying detailed pictures and steps. They really help.
The following are screenshots of where I am.
Screenshot 23 shows confirmation my Registry was changed.
Screenshot 24 shows the list of “Send to” names including the CD shortcut.
Screenshot 25 shows the “Send to” list, but the CD name is still not listed.

Jerry