Windows 10: Bluetooth driver not working even after reinstallation

I was playing on my computer when all of a sudden the audio on my bluetooth headphones started acting strange. I decided to restart my computer. When I logged in again, the bluetooth icon was missing from the taskbar, and a yellow error icon had appeared on the driver in device manager. I also have no option to turn bluetooth on or off.Here is what it looked like in device manager:As you can see, there is a failure in the driver.I reinstalled the driver, and restarted my computer multiple times, but the driver still seems faulty.- I installed the latest driver- Uninstalling from device manager

:)

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting

 

Bluetooth Not Working

Hi John,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with device. Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Method 2: I suggest you to update the Bluetooth drivers from the manufacturer web site. If the issue persist uninstall and reinstall the drivers.

• Right-click the Start menu, and select Device Manager.
• Expand Bluetooth
• Right-click on Bluetooth Radio and select
  Update Driver Software…
• Select Search automatically for updated driver software

Note: You can also check your computer manufacturer’s support website for Bluetooth driver packages for your computer that are compatible with Windows 10.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Bluetooth drivers not working since OVI Upgrade

Since the recent 2 upgrades from OVI Suite it seems that my bluetooth drivers are not working any more..



HP P8710 with windows Vista Business SP2.

The phone is a c5-03. V 12.0.023.C01.01 RM-697

OVI does not see the phone either using USB and/or Bluetooth..



I have:

• reinstalled OVI;
• disable bluetooth devices and enabled them again;
• Search the web;
• auto install drivers but they are not recognized;
• reboot PC;

Any suggestions?