Windows 10: Windows keeps freezing

Problem Event Name: LiveKernelEventCode: 193Parameter 1: 815Parameter 2: 3Parameter 3: ffff830f2ed15080Parameter 4: 0OS version: 10_0_22000Service Pack: 0_0Product: 768_1OS Version: 10.0.22000.2.0.0.768.101Locale ID: 1033Extra information about the problemBucket ID: LKD_0x193_DxgkrnlLiveDump:815__watchdog!WdpDbgCaptureTriageDumpServer information: 10c39b1c-d6f0-4107-afba-fabdb351775aThis is the error that I get in reliability report for a hardware error right before the freeze.Can I get some assistance on how to re

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Chrome keeps freezing on Windows 10

Hi Pat,



There may be a few reasons why your Google Chrome keeps on freezing. One reason is the browser that you're using. For us to further isolate your concern, we need you to answer the following:

• Is this happening on other browsers as well (e.g. Internet Explorer and Mozilla Firefox)?
• Does the issue persist only on a specific website or it occurs on all websites?

Let us know if you're still getting the same error after performing our suggested troubleshooting step so we can assist further.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Windows keeps freezing up

Hi Brian,

If your computer is freezing, it could due to the operating system being outdated, or that some applications in your system is causing it to freeze, etc. For us to isolate the issue about Windows 10 freezing, kindly respond to the questions below:

• When does Windows 10 hangs/freezes? Is it after logging in to Windows? Or is it when you are using an application?
• Are there any third-party applications installed on your computer?
• Did you upgrade to Windows 10 from a previous version of Windows? If yes, which version of Windows was previously installed on your computer?

As a first troubleshooting step, we suggest that you check if there are updates that are waiting to be installed on your computer. If there are, kindly install them and restart your computer. After restarting, check if Windows 10 still freezes. Here's how
to check for updates in Windows 10:

• Press the Windows key + I to open the
  Settings app.
• From Settings, select Update & security >
  Windows Update, then select Check for updates.

We look forward to an update from you.