Windows 10: How do i get in contact with microsoft support in terms of following up my refund about one...

4 days ago, I mistakenly bought minecraft windows edition thinking it was the java edition since it is named minecraft for windows + launcher which confuses me. i have the receipt and I haven't received my $25 back yet.

:)

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

Refund for purchasing The Sims 4.

Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

• Go to account.microsoft.com.
• Log in using your username and password.
• Click the Payment & billing tab.
• Select Order History.

If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this
link.

If the charge is not showing, you may need to contact the developer of the game to process the refund.



Get back to us if you need more information and we'll be happy to assist you.

 

need refund for dvd player

Hi John,

Thank you for posting your query in Microsoft Community.

Could you provide us few information in order to assist you better?

• What are the issues your facing in DVD player apart from not playing?
• Do you get any error message?
• Did you try to uninstall and reinstall the app again?
• Did you try any troubleshooting steps to fix the issue?

I would suggest you to contact the store and try to get a refund for the issue.You can follow the link mentioned below to contact the Store.

Items ordered from Microsoft Store online:

http://store.microsoft.com/Help/Returns-Refunds

Sales and Support

http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Site_Contact_Us



Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help.