Windows 10: i have a problem when moving files

so my problem is that i cant move files to my folders. Ive tried many things and none of them work. When i try to move a download to my downloads folder theres just a big black sign thats shows me i cant drop it in. I also cant put downloads on my desktop. i would appreciate it if you could help me out:.Ive attached a picture of the error i get when i try to move a download to my desktop.

:)

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

System Image Problem

I'm getting a head start in case you get on early.

Can you post camera pics to your thread from your phone?

There will be steps later that require attention to detail and I'd feel better if I could see what's on your screen. I had to try the steps more than once when I tested the process and I'd like to avoid that on your machine.

Here's what I'd like to do for the Macrium Rescue steps later on in the process
I'll post the the step, you'll post an picture of the Macrium screen,
I'll echo same screen back if I see something that needs changing or I'll just say Go Ahead

When I confirm that the Macrium screen, you'll make any changes I've highlighted and THEN execute the step

Here's where you begin today's session, we'll get as far as we get and then pick up when you get back home.

Step 1: Safeguard the System Image by moving it to a new folder

1. Connect the Seagate exp drive
   
   
2. File Explorer: Navigate to the Seagate drive
   
   
3. Create a new Folder named 1_sysImage
   
   
4. Move WindowsImageBackup to 1_sysImage

Step 2: List the VHDs in the System Image

1. File Explorer: Navigate to 1_sysImage\WindowsImageBackup\machineName\Backup date-time
   
   
2. Press the Type column to sort by Type
   
   
3. Post a screen shot

 

How to move files

We understand that all your files are important. You can move your files by following the steps below:

• Change to Administrator your user account to access all the folders and files on your computer.
  
  • On your keyboard, press Windows key + X and select Control Panel.
    
  • Under User Accounts, click Change account.
  • Click the user account you want to use.
    
  • Click Change the account type.
  • Select Administrator and click Change Account Type.
• On your keyboard, press Windows key + E then click This PC and click
  Local Disk (C
• Click Users and the names of your user profile will show. Select the user account you want to copy the files from.
• Right-click and click copy.
• After that, go to the user account you want to move your file, right-click and click Paste. Repeat the steps as needed.
  

Keep us posted.