Windows 10: Verizon/AOL e-mail setup for Windows Mail app and Outlook

Discus and support Verizon/AOL e-mail setup for Windows Mail app and Outlook in Windows 10 Software and Apps to solve the problem; i have a Windows 11 Dell XPS computer 2021 and am finding it hard to set up Verizon/AOL e-mail on either the home Windows e-mail app or in the Office... Discussion in 'Windows 10 Software and Apps' started by BgRdWlf31, Dec 5, 2021.

  1. BgRdWlf31 Win User

    Verizon/AOL e-mail setup for Windows Mail app and Outlook


    i have a Windows 11 Dell XPS computer 2021 and am finding it hard to set up Verizon/AOL e-mail on either the home Windows e-mail app or in the Office Outlook e-mail app.I know that since Verizon's e-mail migration to AOL there came some changes about June or July of this year that affect Windows computers handling Verizon/AOL e-mail...And that is where the problem lies! I used to be able to follow these steps to establish e-mail in the Windows e-mail app:1. Hit search box and then click on SETTINGS2. In SETTINGS click on accounts3. On next screen click on E-MAIL AND APP ACCOUNTS4. In next

    :)
     
    BgRdWlf31, Dec 5, 2021
    #1
  2. clam1952 Win User

    Outlook and Verizon Mail on AOL

    AOL has merged with Yahoo now both belong to Oath. My rarely used AOL mail however is working OK with IMAP on Thunderbird so must be just Verizon related.

    All AOL based Email, that's AOL, AOLUK, Aim, Compuserve, Netscape and Verizon now goes through mx-aol.mail.gm0.yahoodns.net: Which is probably why it keeps throwing up the Yahoo stuff?
     
    clam1952, Dec 5, 2021
    #2
  3. IRQtheCat Win User
    Outlook and Verizon Mail on AOL

    Sometime back Verizon gave their e-mail operations to AOL. All has been working well until earlier this week when suddenly the IMAP folders would not sync. Checking online, all that could be found was to reset the IMAP settings in Outlook. After doing this multiple times, uninstalled/reinstalled Office 365. Seems Outlook wants to go to Yahoo servers instead of AOL. Using manual repair, attempts to change them to AOL were not successful, kept reverting back to AOL.
    I contacted AOL, response was to reset the IMAP settings, which I've done many times.
    Finally in a web search I found two threads in answers.microsoft.com about others with the same issues. AOL was giving them the run around as well.
    Finally I got another response from AOL:
    "Good Day,

    Thank you for getting back to us.

    Based on the information provided, please note that you can encounter this situation due to the recent updates made to our website.

    Unfortunately, at the moment, there is no option available that allows to make any changes to the specific settings.

    Given the situation, you have the option to install and use the AOL App or you can access your account, by going to mail.aol.com.

    We hope this information will be of use. Please let us know if we may assist you in the future.

    Best regards,

    George
    AOL Email Support Specialist"

    Obviously AOL has no intention of resolving this issue. Not good news for Outlook users.

    For those interested the threads I'm following are:

    https://answers.microsoft.com/en-us/...b2ab069?auth=1

    https://answers.microsoft.com/en-us/...f-61e92e87a9bb
     
    IRQtheCat, Dec 5, 2021
    #3
  4. Verizon/AOL e-mail setup for Windows Mail app and Outlook

    Microsoft Mail Windows 10/or Outlook. Verizon/AOL/Yahoo conundrum.

    A friend of mine has tried to use Outlook 365 to open her e-mail that used to come to a Verizon account, over an AOL server.

    imap.aol.com

    imap.mail.yahoo.com

    Trying to use SSL and authentication, and username as just username, or *** Email address is removed for privacy ***.

    All tried over port 993 all fail as incoming mail servers. Even when they do work slightly the messages find themselves in the Trash.

    As a result we are considering instead to get her signed up on her gmail using Microsoft Mail since Outlook will not apparently forget its old Verizon account.

    The problem is, I can't find an easy way to take information out of her Documents -> Contacts folder and bring into Microsoft Mail.

    Is there any quick way to import Outlook contacts into Microsoft Mail on Windows 10?

    Alternatively, has anyone found a way to make Verizon e-mail check over the AOL mail servers as an IMAP using Verizon FiOS?

    Does one need to edit one's Microsoft Account preferences in Windows Settings for them to stick in Microsoft Outlook or Microsoft Mail?
     
    AbrahamBrody, Dec 5, 2021
    #4
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Verizon/AOL e-mail setup for Windows Mail app and Outlook

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