Windows 10: Windows Hello PIN "incorrect pin too many times" without entering a PIN

Hi,I have this ongoing problem with Windows Hello PIN from multiple devices starting in Widows 10 and now on Windows 11.After using the PC for a period of time usually a number of hours, when unlocking the PC, the message appears that "You've entered an incorrect PIN too many times" The rub is, I haven't entered a PIN and when I reboot, the existing PIN works and the problem reoccurs within a few hours.What is going in the back ground that calls on the Windows Hello PIN causing it think its wrong?I am logging on using an Azure AD account and the account is used across multiple devices.

:)

 

Entered an Incorrect PIN too Many Times

i was changing my desktop pin number

a simple switch

i entered the correct pin nimber

entered the new pin number

confirmed new pin number

told incorrect

changed it and thought it was missing a number or symbol

did it again

again told incorrect

did it again with another new number

again incorrect

quit

returned to working on desktop no problems

later restarted computer to update

when i went put the pin number in

this appeared

You've entered an incorrect PIN too many times. To try again, restart your device."

then a code appeared A1B2C3

typed it and put in the orginal pin number

incorrect , put in the last pin incorrect and now im locked out

idk what to do

 

Unable to setup Windows Hello, error: incorrect pin

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

Do you have any other user account on the computer?

If yes, does Windows Hello work on that account?

If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

Please follow the steps below to remove and re-add the PIN:

• Press Windows logo key + I to open Settings.
  
• Select Accounts.
  
• Click on Sign-in options.
  
• Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
  
• After the pin is removed, please click on
  Add to setup pin for the account.
  
• After setting up a new PIN, try to set up Windows Hello.
  

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

entered incorrect PIN

I entered an incorrect PIN too many times and now locked out (Windows10)