Windows 10: WINDOWS HARDWARE CRITICAL PROBLEM 11

WINDOWS HARDWARE CRITICAL PROBLEM 11 Good evening, I have been experiencing this problem for 1 month: sometimes when I listen to something or watch video, the audio begins to "lag" and jerk and the PC no longer responds to commands, and becomes very slow. I also tried to turn it off but it remains stuck on the shutdown screen and I have to turn it off with a "bang" which is not pleasant. I attach information about the error.

:)

 

Windows 10 Keyboard/Mouse Critical Problem

Hi Lexon,



Thank you for posting your query in Microsoft Community Forums.
I understand your inconvenience that you are facing. We are glad to help you.



I would suggest you to try the below steps and check if it helps:

I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• Press “Windows key + X”.
• Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window.
• Select “Hardware and Devices” under Devices option.

Hope this helps, let us know the status of the issue.

 

Multiple BSOD hardware issue or driver issue ?

Hi Iriszer0,

Thank you for writing to Microsoft Community forum.

To have a better clarity on the issue and guide you accordingly, respond to the question listed below.

1. What is the make and model of the computer?

I suggest you to try the steps listed in
troubleshoot blue screen errors and check if it works.

Meanwhile you may also go through:

1. troubleshoot CRITICAL_STRUCTURE_CORRUPTION
2. troubleshoot CRITICAL_PROCESS_DIED
3. troubleshoot SYSTEM_SERVICE_EXCEPTION

Regards,

 

Adobe Flash message in IE 11

Hi Sandra,

To help you out with your concern, we suggest that you disable the add-ons in Internet Explorer 11. For step by step instructions, go to this

link, then look for the title Turning off and removing add-ons.

We also suggest that you reset Internet Explorer 11 through these steps:

• Go to Internet Explorer then click the Gear icon.
• Choose Internet options > Advanced.
• Click Reset.

(Note: If you have added Favorites, back up them first before resetting the browser. )

Should you need further assistance, let us know.

Regards.