Windows 10: Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....

Discus and support Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made.... in Microsoft Windows 10 Store to solve the problem; I think I know what's happening... Anyone curious or wanna take a crack at it?Hint: The MSA account used to login is mine, as is the Store account... Discussion in 'Microsoft Windows 10 Store' started by sshort4288, May 25, 2022.

  1. Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....


    I think I know what's happening... Anyone curious or wanna take a crack at it?Hint: The MSA account used to login is mine, as is the Store account profile?Something isn't matching up though...Extra credit: 1. is it possible this is an old license from another device i used to have? 2 . How does one even determine that!?

    :)
     
    sshort4288, May 25, 2022
    #1
  2. krollo Win User

    Cannot activate Win10 Pro after Microsoft Store app purchase

    Hello guys,

    My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro.

    Here is the situation:
    • Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
    • Already connected to stable internet

    What I tried so far:

    Entering the Win10 Pro generic key:



    Received error 0x800700005:


    Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made.... [​IMG]


    Clicking Close returned another error 0xC004F034:


    Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made.... [​IMG]


    Clicking Troubleshoot re-activated my Win10 Home so still not on Pro.

    Thanks for any help.


    [FIXED]

    Win 10 Pro suddenly became Win 10 Ent from MS Store app:
    Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase

    Sources:
     
    krollo, May 25, 2022
    #2
  3. krollo Win User
    Cannot activate Win10 Pro after Microsoft Store app purchase

    You sir, are a star. Thank you so much!

    As a final attempt, I followed the last article you sent where downgrading Enterprise to Pro simply meant re-entering the Generic Pro Key again. And it worked! +reps for you <3

    In summary, here was the rundown of events in case someone else can find this useful:

    1. Buy Win Pro 10/11 digital licence from Microsoft Store app (no product key, licence bound to MS account)
    2. 'Buy' button becomes 'Install' in MS Store, click Install (this will result to an error code, do not panic)
    3. Reboot device (let Windows updates finish during reboot)
    4. Windows magically reboots to a de-activated Win 10 Enterprise (do not panic)
    5. Change product key into generic Win 10 Pro key: VK7JG-NPHTM-C97JM-9MPGT-3V66T (this effectively downgrades the 'stray' Enterprise to Pro)

    Voila!

    Thread marked solved. Cheers!
     
    krollo, May 25, 2022
    #3
  4. Brink Win User

    Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....

    Microsoft Offer Refunds on Digital Purchases at Windows and Xbox Store


    Read more: Microsoft to Offer Refunds on Digital Purchases at Windows and Xbox Stores - Thurrott.com
     
    Brink, May 25, 2022
    #4
Thema:

Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....

Loading...
  1. Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made.... - Similar Threads - Microsoft Store offering

  2. Windows 11 Pro upgrade purchased from Windows store

    in Windows 10 Gaming
    Windows 11 Pro upgrade purchased from Windows store: I am testing a surface tablet with Windows 11 home I need to purchase an upgrade to pro to fully test. However this testing Surface only had 128 drive so I might need to purchase a more costly larger model. If I determine I need to purchase a larger model can I somehow move...
  3. Windows 11 Pro upgrade purchased from Windows store

    in Windows 10 Software and Apps
    Windows 11 Pro upgrade purchased from Windows store: I am testing a surface tablet with Windows 11 home I need to purchase an upgrade to pro to fully test. However this testing Surface only had 128 drive so I might need to purchase a more costly larger model. If I determine I need to purchase a larger model can I somehow move...
  4. Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....

    in Windows 10 Gaming
    Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....: I think I know what's happening... Anyone curious or wanna take a crack at it?Hint: The MSA account used to login is mine, as is the Store account profile?Something isn't matching up though...Extra credit: 1. is it possible this is an old license from another device i used to...
  5. Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....

    in Windows 10 Software and Apps
    Microsoft Store is offering me a free upgrade to 10/11 Pro from a "purchase" I never made....: I think I know what's happening... Anyone curious or wanna take a crack at it?Hint: The MSA account used to login is mine, as is the Store account profile?Something isn't matching up though...Extra credit: 1. is it possible this is an old license from another device i used to...
  6. WINDOWS 10 Pro upgrade purchased from Microsoft Store will not activate

    in Windows 10 Updates and Activation
    WINDOWS 10 Pro upgrade purchased from Microsoft Store will not activate: Brought new Dell PC with Windows 10 Home installed 2 days ago. I immediately purchased Windows Pro 10 upgrade through Windows Store App. Paid for and downloaded no problem. Once done rebooted fine and joined the PC to the network domain. Next morning I find "TEST DISPLAY"...
  7. recover purchase made from Microsoft store

    in Windows 10 Gaming
    recover purchase made from Microsoft store: How does one recover purchased games/apps made in the windows store? I see in history the purchase but not sure what needs to be done in order not to repurchase...
  8. Windows 10 Pro purchased product is no longer listed in Microsoft Store Purchase made on...

    in Windows 10 Updates and Activation
    Windows 10 Pro purchased product is no longer listed in Microsoft Store Purchase made on...: I recently reinstalled Windows 10 Home and I wanted to use my recently purchased upgrade to Windows 10 Pro from Microsoft Store, but product doesn't exists anymore. What can I do? I already tried to contact Microsoft Store support with no success to communicate by phone....
  9. Why I Will Never Purchase From Microsoft Store Again

    in Windows 10 Gaming
    Why I Will Never Purchase From Microsoft Store Again: I have been struggling with State of Decay 2 for a couple of years now. I first purchased the game on its launch while I was travelling overseas. At the time, I mis-perceived the launch issues I was encountering to be complications regarding my account being used from a...
  10. A microsoft purchase i made was not given to me

    in Microsoft Windows 10 Store
    A microsoft purchase i made was not given to me: So i bought a copy of minecraft, and I saw that people are getting help for it here since microsoft owns it now. This is my only option left since the dedicated microsoft support staff for the game are ignoring my tickets and requests. I bought the game and it wont give it to...