Windows 10: Manage permissions for child account shows no options

In an effort to be allowed to change the date of birth on my now well over a decade old account, I have been forced to create a new account and add the old one to a family group with the new one acting as a parent account. I'm supposedly able to change the age on my original account by doing the following: 1. Using the adult Microsoft account, sign in to your account on https://account.microsoft.com/family/ 2. Click the three vertical dots on the right side of the name of the child, select Manage consent.3. In the Manage permissions page of the child’s account you want to change, at the r

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Child account doesn't show under "Manage Permissions"

I have a child account for my daughter that doesn't show up in 'Manage Permissions'. My other daughter does, and both accounts are viewable under "Your Family" page. I have removed and readded the account multiple times, but still doesn't show.

 

My child's account

I added my child to my computer so she could sign on for a school activity. she now wants to use her account for minecraft. I am ok with this. When I tried to manage permissions she was not listed as a family member. When I tried to add her it said she
had to leave another family to accept. There is no way to do this. How can i manage my child's permissions when it is not listed as an option??

 

Manage my child's profile info does NOT show my kid

Hello Jabka71,

Thank you for writing to Microsoft Community Forums.

Your child's account could be in a different region than yours. To comply with regional regulations around data protection, the child and the adult providing consent need to be in the same regulatory region. It might also be due
to the account is not configured in the right way. Kindly follow the steps mentioned below to reconfigure the feature.

Step 1: Update your region.

• Go to Your info on account.microsoft.com and sign in.
  
• Select Edit country/region.
  
• Update your country or region to match your child's, then make sure the other settings are up to date. Select Save to finish up.
  

Step 2: Remove a child and add a child to your family.

• To remove a child from the list, I would suggest you to follow the steps mentioned in the article:
  
  https://support.microsoft.com/en-ph/help/4027707/microsoft-account-remove-members-from-family
  
  
• To add a child, sign in to
  https://account.microsoft.com/profile/ >> Go to
  Select a child to view or edit their settings and then select
  Add.
  
• Enter your child's email address and select
  Send invite. You need to accept the email invitation from a device with the Child account currently logged in.
  

For additional information, you can go through the article which talks about
Parental consent and Microsoft child accounts and
Set up and manage your family.

Hope it helps.

Mala.S

Microsoft Community – Moderator