Windows 10: Microsoft photos and video editor error updating

Had error updating both photos and video editor on store.Tried uninstalling and reinstalling... now can't install always shows error "Something unexpected happened Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help." Code: 0x80070005Tried googling the error and tried all the proposed solutions, but nothing worked so far.Reported the error but nothing happened so far.really irritating problem.would be grateful if anyone can help

:)

 

Issues with Microsoft photo editor

Hello,

Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Are you aware of any changes made on your computer recently?
   
3. What exactly happen when you try to use the Photo editor?
   
4. Which version of Windows are you currently using?
   

I understand you are facing issues with Photo editor application, if you are using the Photo editor app which is downloaded from Microsoft Store, I suggest you to refer the following article and try few troubleshooting
steps to fix issues with Photo editor
and check if that helps.

Microsoft has replaced Photo Editor with Microsoft Office Picture Manager, a new photo editing and cataloging program in Office 2010, in Office 2007, and in Office 2003.

If the application has been removed from your PC, when you install Microsoft Office 2010, Microsoft Office 2007, or Microsoft Office 2003, I suggest you to refer the following article to reinstall

Photo Editor and check if that helps.

Reply back with the information, to help you further.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

photos and video editor

Greetings:

Did an update to 20H2, and bloatware run, now photos and video editor are no longer found. Any suggestions.

Thanks

 

Video editor gone from Photos

Hi Sam,



Thank you for writing to Microsoft Community Forums.



I understand the inconvenience you are facing with the missing feature on Photos app. I appreciate your effort in trying to fix the issue.

1. May I know on which device the issue persists?
   
2. Which version of Windows 10 is installed on your device?
   

Refer the article Which Windows operating system am I running to provide
the details.



However, I would suggest you to follow the steps mentioned below to fix.



Method 1

Update Photos app

Refer the article Check updates for apps and games from Microsoft Store
for the steps.



Method 2

Refer the article Fix problems with apps from Microsoft Store
and follow the steps.





You may also refer the suggestions from Riley
Lynn Nairn dated on May 7, 2018 regarding the issue with the missing Video editor feature.





Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.









Muralidhar

Microsoft Community Moderator