Windows 10: Having trouble connecting bluetooth headphones to PC and playing sound

Discus and support Having trouble connecting bluetooth headphones to PC and playing sound in Windows 10 Drivers and Hardware to solve the problem; Hi, I recently bought a pair of bluetooth headphones and I realised my PC didn't have bluetooth installed. So I bought a bluetooth driver and installed... Discussion in 'Windows 10 Drivers and Hardware' started by amberbunny, Sep 26, 2022.

  1. Having trouble connecting bluetooth headphones to PC and playing sound


    Hi, I recently bought a pair of bluetooth headphones and I realised my PC didn't have bluetooth installed. So I bought a bluetooth driver and installed it and I think it works okay? I'm very confused as to why my headphones will not play sound. I have played around in the Control Panel and sound settings but I have not been able to figure it out. My PC gives me a notification saying "Bt Device is connected to the Stereo Service" but it will not play any sound through my headphones.It also says on the bluetooth devices and settings screen that my headphones are connected but when I go into the

    :)
     
    amberbunny, Sep 26, 2022
    #1
  2. Bazsl Win User

    Cannot connect to bluetooth headphones after upgrade to Win10


    I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.
     
    Bazsl, Sep 26, 2022
    #2
  3. Windows: Wireless/bluetooth headphones disconnect and then reconnect without sound if pc stops playing sound

    Windows version: 10 pro, version 10.0.17134 Build 17134 (according to system information)

    headphone brand: 3sixT wireless bluetooth headphones
    laptop: surface laptop

    Issue:

    Headphones connect to laptop, listed in bluetooth settings as connected for voice,music

    If I don't start playing any sounds (music, youtube etc) in the next ~30 seconds after connecting, the headphones alert me that they have disconnected and reconnected, but now they list only voice connected. Same thing happens if I was listening to something and stop/pause it for too long.

    They are no longer available in the audio output changer in task bar when this happens and any audio played goes through laptop main speakers.

    The device manufacturer (3sixT) does not provide any drivers and they seem to use the standard bluetooth headphone drivers available on whatever system they are connected to.

    These headphones connect without issues to my phone (android); issue only seems to be with my laptop.

    Unable to find many discussions of similar issues, and those that I could used outdated advice / settings that no longer exist (one suggested something in power settings for the device under the device manager page, but that setting/tab doesn't appear for my device)

    tried uninstalling/reinstalling drivers, rolling back drivers, making sure bluetooth service start automatically... Nothing seems to work

    Any ideas how I can resolve this, so that my headphones can sit quetly for any amount of time without disconnecting / reconnecting without dropping the 'connected music' setting?
     
    Alex Walker, Sep 26, 2022
    #3
  4. Having trouble connecting bluetooth headphones to PC and playing sound

    Wireless (bluetooth) headphones disconnect, reconnect without sound if pc stops playing sound

    Windows version: 10 pro, version 10.0.17134 Build 17134 (according to system information)

    headphone brand: 3sixT wireless bluetooth headphones

    Issue:

    Headphones connect to laptop (surface laptop), listed in bluetooth settings as connected for voice,music

    If I don't start playing any sounds (music, youtube etc) in the next ~30 seconds after connecting, the headphones alert me that they have disconnected and reconnected, but now they list only voice connected. Same thing happens if I was listening to something
    and stop/pause it for too long.

    They are no longer available in the audio output changer in task bar when this happens.

    The device manufacturer (3sixT) does not provide any custom drivers and they seem to use the standard bluetooth headphone drivers available on whatever system they are connected to.

    These headphones connect without issues to my phone (android); issue only seems to be with my laptop.

    Unable to find many discussions of similar issues, and those that I could used outdated advice / settings that no longer exist (one suggested something in power settings for the device under the device manager page, but that setting doesn't exist now...)

    Any ideas how I can resolve? (EG, headphones don't disconnect and reconnect without sound if sounds stop playing?)
     
    AlexIWalker, Sep 26, 2022
    #4
Thema:

Having trouble connecting bluetooth headphones to PC and playing sound

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