Windows 10: 0x8000400000000002 - Random inconsistent crashes. Please help!

Hello and thank you for your time to attend this question.I have been having multiple random crashes with 0x8000400000000002, sometimes with a blue screen video scheduler internal error or usually just pc froze or even shut down together with some tearing noises from my speakers.I have gone through some similar cases in the community which the advisor required to look into minidump files.Please find below link in OneDrive seeking for your assistance and save me from this random crashes I am dying :https://1drv.ms/u/s!AkPfd5ACK8hjiRazggUDoXw-5ZnA?e=sCs8tIThank you so much!!

:)

 

0x8000400000000002 - multiple daily random crashes

Hi all,

Hoping to get some assistance,

I am trying to look over this error log I keep getting but I'm not the best with event viewer stuff.

over the last week, I have been getting random shutdowns with no real explanation from event logs ( I can see)

I have reseeded hardware (ram, CPU and GPU) with no change

I have run all driver and updates that are missing - no change

and guidance would be most helpful

full log of the latest crash

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2022-07-07T01:16:11.4198815Z

EventRecordID 54531

Correlation

- Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System

Computer DESKTOP-DHH01VI

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 0

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI false

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

Random crashes/reboots - PSU failling?

I'm concluding that's not a software issue but a hardware one, most likely being the PSU the culprit.

• Power supply in my area has always been very inconsistent in summer time, even experiencing several low voltage situations system wide, with surges making my PC to reboot automatically. Despite PSU's got it's own protection methods, exposing it to several days -and years overall- of unstable electric flow could've inflicted some damage on it. PSU is not near top of the line and it has 8 years of continuous usage (Sentey BRP700).

• I did have random, sporadic reboots over time on my system for a while, even while doing basic tasks (watching a YT video). None prove to be catastrophic until the other day.

• Since the "mayor crash" I experienced the other day while playing a game, that rendered my system unable to install AMD Drivers even on a fresh new copy of a clean Windows 10 , I did experience several random reboots using Microsoft Basic Display Adapter performing basic tasks;
  • At the time of the "mayor crash" I had latest AMD drivers installed and they were working just fine and no mayor Windows 10 updates were installed that day.

• Removing video card (AMD R7 265) and replacing it a Geforce GTS 540 for testing purposes also triggered random crashes and system's lock up (different behavior, but same result nonetheless = system crash). Even while using the Geforce the computer suffered TWO system crashes just by clicking on the "refresh" button on TechPowerUp GPU-Z app. Yet, the third, fourth, ... times I clicked refresh, system did not reboot.
  • Attachment 273658

• Weirdly enough FurMark stress on my CPU and the testing video card -Geforce GTS 540 with Nvidia drivers installed- didn't make my system crash. Yet, opening Chrome afterwards triggered a crash.

I can't identify a system crash pattern.
The only pattern is that when I try to install AMD drives for my R7 265 the system does crash. The rest of the reboots are random and not logical based on the system stress at the moment.

Despite inspecting the PSU -and computer in general- for failed capacitors, I really lack the know-how to effectively detect a bad one unless it's very obviously damaged.

Bottom line: I'm purchasing a new PC overall -time to upgrade anyways- and I expect this to solve my issue once and for all.

I really appreciate time invested in trying to help me, guys!