Windows 10: Quick Assist Event Viewer error

Each time the updated QA app is launched this Event Viewer error appears. That wasn't the case with the original Quick Assist.0x800702E4: Cannot create the process for package MicrosoftCorporationII.QuickAssist_2.0.9.0_x64__8wekyb3d8bbwebecause an error was encountered while launching. [LaunchProcess]Windows 11 Pro 22H2 is up to date. SFC is clean.

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Error in Event Viewer

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned, you have performed a repair installation on the computer and you see Event 508, 510 and 533 in Event Viewer.



I would like to inform that if you see any critical error in Event Viewer, please share the event logs with us to help you with the appropriate troubleshooting steps. Please follow the steps mentioned below to share the event logs:

1. Press Windows + X from the keyboard, select
   Event Viewer.
   
2. Expand Windows Logs from the left pane and select
   Applications.
   
3. Click Filter Current Log from extreme right pane. Then in the new windows check the box beside
   Error and click OK.
   
4. Now, look for a critical Error in the list and note down the message/information from the
   General Tab in the lower section.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

EVENT VIEWER ERRORS

Hi,

There are instances that Event Viewer errors can be harmless due to the reason that it's only being listed on your Event Viewer logs for documentation purposes during the upgrade process. For us to properly assist you in figuring out if you're in the same
situation, we'd like to clarify the following details:

• 
  Are you encountering any performance related issues?
  
• 
  Are there any applications or programs that do not work as expected? If so, which are those?
  
• 
  Can you send us a screenshot of the errors you're seeing?
  

Your reply is greatly appreciated.

 

Quick Assist Error Message


I am running Windows 10 Home and current on all updates. I am using a TP-Link AC 1900 router over Time Warner Roadrunner Internet. All appears to be working well.

When I run the Quick Assist program and select "Give Assistance" I get the message "Try again later. Something went wrong on our end. We're working on it".

Does anyone have a suggestion on how to resolve this problem? Nothing appeared obvious under Event Viewer or Google.