Windows 10: I was billed twice

Billed twice

:)

 

Billed twice

I bought Quickoffice for my Nokia N8 and I discovered that I have been billed twice for it. How do I get in contact with Ovi to get my money back?



I can't find any contact information on this site.

 

Billing

Hi:

Please note this is a community forum. Microsoft will not see this question. Please don't trust anyone with account information, keys, or passwords. If you have been charged twice for a subscription, please:

1. Open start and type "Get Help"
2. Type "Talk to an Agent"
3. Select the options for Office and Billing.
4. Connect with an agent by chat or phone. Windows advisors aren't Microsoft agents.

Hope this helped.

 

i cannot purchase in app games with mobile billing

Hello,

There are several reasons why you are experiencing an issue when purchasing applications. It could be an internet connection issue or your mobile operator doesn't support this payment method. To know more, please provide the following information:

• Are you using WiFi when purchasing applications?
• Is the issue happening when purchasing a specific application?
• Have you tried any troubleshooting steps?

We suggest that you check this link to make sure your mobile operator supports Mobile Operator Billing as a payment
method.