Windows 10: I need help, every time a launch an app or game or a little after my pc crashes thank you!

Discus and support I need help, every time a launch an app or game or a little after my pc crashes thank you! in Windows 10 Gaming to solve the problem; The stop code is different every time I don’t know if that matters thank you.... Discussion in 'Windows 10 Gaming' started by John fart, Jan 26, 2023.

  1. John fart Win User

    I need help, every time a launch an app or game or a little after my pc crashes thank you!


    The stop code is different every time I don’t know if that matters thank you.

    :)
     
    John fart, Jan 26, 2023
    #1
  2. testing Win User

    Game crashing all the time / PC freezes sometimes

    Since about a month I have the problem that a game (Grand Theft Auto V) is crashing all the time. Sometimes the complete PC freezes too so that it displays the old image e.g. a few minutes ago (completely unresponsive, only restarting the PC helps). The time is not predictable, when it crashes. At one time it crashes after five minutes, another time it crashes after half an hour. But one thing is sure - it will crash.

    I have contacted the Rockstar Support and they say they can't help me anymore. Things I did asked by the Rockstar Support:

    • reinstalled the game and Social Club multiple times
    • deleted game files in AppData/Local/Rockstar Games/GTA V and Documents\Rockstar Games\Social Club
    • deleted C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe and restored via Steam option Verify integrity of game files
    • DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannow multiple times
    • uninstalled another app, which should be responsible for network timeouts/blocking
    • switching to story mode/second character
    • submitted the export of msinfo32 including crash reports to the support
    • changed firewall settings

    Things I tried myself:

    • played in Safe Mode
    • changed graphics settings
    • removed OC
    • updated to latest Nvidia driver (436.15)
    • updated Windows 10
    • checked the event log, but there is no entry
    • executed memtest86 without problems
    • made a stress test with FurMark without problems

    I don't have expierenced similar problems in other games/apps.

    System configuration:

    • i5-6600K
    • 16 GB RAM
    • Nvidia GeForce GTX 780

    Temperature is always OK.

    Launcher.log from GTA V writes something like:

    How can I find the cause of this error?
     
    testing, Jan 26, 2023
    #2
  3. Nikhar_K Win User
    Microsoft Solitaire app crashing

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Solitaire Collection and it crashes when you launch it, we will look into this for you. However, please reply with the following details to help you with the appropriate troubleshooting steps:



    • What happens when you launch Microsoft Solitaire Collection?
    • Do you read any error message when you launch the game? If yes, what is the error message?
    • What troubleshooting steps have you tried so far?


    In the meantime, I suggest you to refer the troubleshooting steps mentioned in the article

    Fix problems with apps from Microsoft Store
    and see if that helps.



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 26, 2023
    #3
  4. Zaki_j Win User

    I need help, every time a launch an app or game or a little after my pc crashes thank you!

    Forza Horizon 3 Crash on Gameplay

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that Forza Horizon 3 keeps crashing.

    • Are you aware of any changes made to the computer recently?

    I suggest you refer and follow the steps mentioned in the article and check if that resolves the issue. Refer to the article
    My Game is Not Launching or is Crashing on PC.

    Let us know how it goes.

    Regards,

    Zaki
     
    Zaki_j, Jan 26, 2023
    #4
Thema:

I need help, every time a launch an app or game or a little after my pc crashes thank you!

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