Windows 10: Epson Scanner/Printer Sync Issue

Discus and support Epson Scanner/Printer Sync Issue in Windows 10 Gaming to solve the problem; I am getting an error that says that OneDrive is telling me that I have a sync issue as I do not have access permission to my EpsonScanSmart.Ink. I... Discussion in 'Windows 10 Gaming' started by Sarah5782, Mar 24, 2023.

  1. Sarah5782 Win User

    Epson Scanner/Printer Sync Issue


    I am getting an error that says that OneDrive is telling me that I have a sync issue as I do not have access permission to my EpsonScanSmart.Ink. I have restarted my computer but the error still occurs. I need help to resolve this but I am not a techie so complex instructions are not helpful. I need real simplified support.

    :)
     
    Sarah5782, Mar 24, 2023
    #1
  2. sygnus21 Win User

    Epson XP-345 printer works but not scanner

    Yeah, I see that's Epson-Ireland.

    Got it - printer is Wi-Fi. With that... As Oscar pointed to your printer drivers you need to install the

    • Driver
    • Epson Scan software
    • Epson Scan updater software
    You might also need to install the "Other Software" in the "Event Manager" software.

    Also, are you sure you're looking at the main PC (the PC where you installed the software for the printer)?

    Have you checked you printer's network settings?

    I'd also suggest you go over the owner's manual for said printer. It can be downloaded via Oscar's link under Manual & Documentation.

    Anyway if things are right you should see both scanner and printer under Device Manager as shown for my Epson XP-960 Wi-Fi printer...


    Epson Scanner/Printer Sync Issue 292595d1597252237t-epson-xp-345-printer-works-but-not-scanner-epson-wi-fi-printer.png

    (There are not "hidden". And the printer is powered off)

    Good luck.
     
    sygnus21, Mar 24, 2023
    #2
  3. sygnus21 Win User
    Epson XP-345 printer works but not scanner

    Three things...

    1. Make sure you're looking at the main PC first for the printer issue. Move to others after that.
    2. If the printer is connected by USB cable, check the connection is good (and cable ). You could also try switching USB ports.
    3. Assuming we're talking main PC - If the printer isn't showing in Device Manager that says there are no drivers... or the printer can't be seen for some reason. Goes back to drivers and/or point #2.
    I can't seem to find that printer - "Epson XP-345" on Epson's office site. Where'd you get it from?

    Anyway I have an Epson XP-960 and it requires the utilities drivers for features like scanning or disk writing (labels). Here's the utilities drivers for the Epson XP-960 multi-printer.
     
    sygnus21, Mar 24, 2023
    #3
  4. Epson Scanner/Printer Sync Issue

    cookiemonster, Mar 24, 2023
    #4
Thema:

Epson Scanner/Printer Sync Issue

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