Windows 10: Why do I need my mouse to get to the sign in screen on windows 10?

Discus and support Why do I need my mouse to get to the sign in screen on windows 10? in Windows 10 Software and Apps to solve the problem; My set up: Windows 10 22H2 OS Build 19045.2965Windows Hello - PIN onRequired sign in when Windows wakes up from sleepMy computer goes to sleep due to... Discussion in 'Windows 10 Software and Apps' started by Shay H., Jun 7, 2023.

  1. SHAY H.
    Shay H. Win User

    Why do I need my mouse to get to the sign in screen on windows 10?


    My set up: Windows 10 22H2 OS Build 19045.2965Windows Hello - PIN onRequired sign in when Windows wakes up from sleepMy computer goes to sleep due to inactivity. I tap the keyboard. Computer wakes up to the lock screen. Nothing I do with the keyboard from that point moves me to the screen where I can enter my PIN.NOTE: this does *not* happen when I go through the power options to manually send my computer to sleep. In that case, tapping the keys sends me directly to the PIN entry screen.I can move the mouse around, double click, right click, all that, and I'll see the cursor moving, but unless

    :)
     
    Shay H., Jun 7, 2023
    #1
  2. NORDIC
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jun 7, 2023
    #2
  3. MUSSELS
    Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jun 7, 2023
    #3
  4. BLOBSTER21
    blobster21 Win User

    Why do I need my mouse to get to the sign in screen on windows 10?

    Change mouse polling rate in windows 10!

    Use HIDUSBF to increasing your mouse polling rate :

    digitally signed sweetlow 1000hz mouse driver

    The driver is digitally signed to work with windows 10. You will find the download link in post #618 there
     
    blobster21, Jun 7, 2023
    #4
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Why do I need my mouse to get to the sign in screen on windows 10?

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