Windows 10: For 4 days I am unable to get or send email via my msn account. As requested, I've changed...

For 4 days I am unable to get or send email via my msn account. As requested, I've changed my password 5 times. On each occasion it tells me again that I must change my password. Still no access

:)

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Changed how the TPU forums send email

ok so the problem is that yahoo penalizes all new IPs that suddenly show up and send out a big volume of "spam". we moved the email server to another box -> new ip, yahoo sees new ip, blocks a large percentage of mail. this violates everything from the standards, but yahoo can get away with it. i emailed them requesting a white list but such things take a while

 

Kid locked out of Family account. Unable to change password

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to change your child’s Microsoft Account password. In this scenario, we would suggest you to perform these steps.

1. Login to
   www.login.live.com using your child’s Microsoft Account.
2. Click on forgot password.
3. Check the radio button and enter the Email account to send the code.
4. In case you don’t have access to that verification email account then click on
   I don’t have any of these.
5. Now follow the onscreen steps and check if you are able to reset the password.

Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator