Windows 10: why does my computer restart when loading in to a game?

My computer keeps getting a black screen and then restarts when i load in to a game.This happened last weekend since then i have gotten a new PSU on Thursday which seem to have fixed it until today Sunday im getting the black screen and restarts again.

:)

 

iwin games won't load

Hi Sebrad,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

What is the exact issue you are facing with the game?

You may also try installing the game in compatibility mode.
Follow these steps to install the game software in compatibility mode and check if that helps.

• • • • 
        Right-click on the game setup file and click on
        ‘properties’.
        
      • 
        Click on the ‘compatibility’ tab and check the box
        ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
        

If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Ultimate Word Games stuck "Loading"

Hi Ed,

Being unable to load the Microsoft Ultimate Word Games is may be due to several factors. It is a possible connection issue or the games are incompletely installed.

To resolve your concern, we suggest that you perform the following solutions on your computer to resolve the issue:

Solution 1. Run the Windows App Troubleshooter on your computer.

Go to this
link and click on Run troubleshooter.

Solution 2. Reset Windows Store.

Reset the Windows Store to clear store cache by following the steps below:

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin).   
• Type wsreset.exe, and then hit Enter.   

Solution 3. Restart your computer.

Restarting your Windows 10 device resets anything running in the memory that can cause the game to freeze or stop responding. To restart your Windows 10 device, complete the following steps:

• Press the Windows button on your device or keyboard, or select the Windows icon from
  the bottom-left corner of the main screen. 
• Select Power, and then select Restart.

Keep us updated with the results after performing the solutions above.

 

Pre-loaded games won't uninstall

I'm not really into some of the games that were pre-loaded into my PC but when I try to bring up the games from the Start menu and click on 'uninstall' it takes me to the control panel, and I don't see the games listed there for me to uninstall. Suggestions, please? Thanks! ~P