Windows 10: What to do to stop random pc freeze and restart

PC randomly freezes then the screen will turn black or restart. After playing games with chrome running in the background for a while, my pc will randomly freeze and restart/will needed to be restarted to reboot. No blue screen errors or code or anything. I have checked ram test and hard drive test already and they said no error. After the recent freezing, i checked the event viewer as I saw someone recommended it in this website. The image is the result in the event viewer. Theres so much errors but i dont understand them and i have no clue what to do, ive already done the clean boot or smth.

:)

 

Random PC restarts and freezes with no BSOD

Hello, I've been having issues with my PC randomly restarting or freezing (the symptoms vary each time). Sometimes the display freezes and the audio stutters before the PC restarts, sometimes the PC restarts immediately, and sometimes it freezes without restarting at all.

I've tried several things to fix the issue:

• Reinstalling drivers
  
• Running system file checker
  
• Unplugging unnecessary devices (everything except my monitor, network card, keyboard and mouse)
  
• Reinstalling windows
  
• Changing the power board / multi-socket board that the PC is plugged into
  

I've included dump files from C:\Windows\minidump below.

Minidump – Google Drive

If anyone could offer help, I'd appreciate it very much!

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.