Windows 10: Why does my USB ports randomly stop registering my USB keyboard and mouse.

My PC when randomly playing games or surfing the Internet will stop registering my keyboard and mouse. Nothing fixes it unless I restart my computer then it works until it randomly stops again

:)

 

keyboard and optical mouse usb

Hi,

To assist you better, answer the below question.

• Are you getting any message when you connect the USB Keyboard and Mouse?

I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps.

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
  

I suggest you to refer to the following Microsoft article on
Troubleshooting: Keyboards and check if it helps.

Troubleshoot problems with your Microsoft mouse or keyboard - Microsoft Support

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

USB ports randomly stops working - windows 10.

When playing games the usb ports randomly stops working. I have mouse and keyboard connected to my laptop. They will both not work until I restart the computer, and the last key i pushed until it happened will be as if i was holding it down. The keyboard
on the laptop will still work.

I have tried:

- Putting USB on suspended in power settings.

- Checked if there is problems with the USB ports and drivers in device settings.

- Have set "Allow the computer to shut down this unit to save power"to off.

Since I don't have a battery in the laptop at the moment, and it only runs on electric I don't think it can be a power problem.

When in game I can randomly hear the USB unplug sound. Sometimes it will be off for a second and still work. Other times it will stop work, until you restart computer.

 

usb ports not recognising devices

Hi, for some reason all my usb ports have stopped recognising devices. The USB ports will still provide power, ie, I can charge my iphone but they wont recognise anything else. mouse, keyboard, docking station etc.

I have tried.

1. updating drivers
   
2. unisnatlling and reinstalling drivers
   
3. adjusting power settings
   

Nothing seems to work, any suggestions would be very welcome.

Cheers

Rob