Windows 10: BSOD due to unknown reason, DMP file attached, wasn't near when Blue screen appeared

DMP fileHi,I had an Ansys Fluent simulation ongoing while the BSOD happened, but I wasn't close to my system.Last few BSODs happened due to a Realtek Wi-Fi driver which were rolled back to oldest one, and an "unexpected kernel mode trap" BSOD that didn't appear after latest BIOS update.I am missing from the details the blue screen might have showed but would be helpful if someone could help me point out the reason of the latest error.Thanks

:)

 

BSOD Unknown Reason

The dump file on the 18th was caused by Quick Heal again. The later ones appear to be due to bit flips. I would recommend enabling Driver Verifier on all third-party drivers using the following instructions: 1) Search for verifier using the Start Menu and select the verifier.exe, accept the UAC prompt and you should be presented with the following screen:

2) Tick the following options as shown below

3) Ensure that you select the option to enable you to select drivers yourself

4) Select all drivers which are not Microsoft related and then click the Finish button. Afterwards, please reboot the computer and Driver Verifier will continue to run in the background. Please do not select the drivers which are prefixed with dump_

 

Windows BSOD issues - Have DMP files

Hi,

There are different factors that can contribute as to why you have been getting a series of blue screen error on your computer. This could be caused by a recent update that was installed or system files that got corrupted. For us to resolve your concern,
kindly answer the questions below:

• Were there any recent changes made or updates that was installed prior to the issue occurring?
• Have attempted to perform a clean boot in Windows 10? The reason we are asking this is because a clean boot starts Windows using a minimal set of drivers and programs that will allow us to eliminate software conflicts.
• Which version and build of Windows 10 do you have installed?

As a initial recommendation, we suggest that you follow the step by step process to

troubleshoot blue screen errors in Windows 10. This covers several methods and solutions to common error that cause a blue screen error to appear.

We look forward to your response to our queries.

 

Unknown BSOD and missing DMP files.

Hello, my grandma is experiencing BSODs on her PC when the update for "Intel Corporation - Graphics Adapter WDDM1.0, WDDM1.2, WDDM1.3 released in August 2015 is trying to install. I'm accessing her PC using TeamViewer, i do not have a physical access to
it right now. When i installed Windows 10 to her PC this summer i have set it to record a full memory dmp, but there are no generated .dmp files neither in Minidump nor in C\Windows. THIS is
a link to the attached Event logs and SysInfo.nfo log along with a screenshot of the update. There are no .dmp files as i already said, i tried installing the update manually 3 times just to be sure that there are no dmp files. Every time the PC crashed with
a BSOD but there weren't any .dmp files.