Windows 10: No Access to laptop after 24H2 update. Email reset not sending

Discus and support No Access to laptop after 24H2 update. Email reset not sending in Windows 10 Gaming to solve the problem; Hello, I’ve just setup a brand new laptop, and after completion it updated to the new 24H2. After reboot, I no longer have pin or fingerprint access... Discussion in 'Windows 10 Gaming' started by BushBarber, Apr 30, 2025 at 10:22 PM.

  1. No Access to laptop after 24H2 update. Email reset not sending


    Hello, I’ve just setup a brand new laptop, and after completion it updated to the new 24H2. After reboot, I no longer have pin or fingerprint access and the only option is a reset email to my outlook email. Of course despite multiple attempts at sending a code and checking my inbox on different devices, no email arrives. Any advice would be greatly appreciated.

    :)
     
  2. DaveM121 Win User

    Factory reset Windows 11 24H2 (build 26100.863)

    Hi, I am Dave, I will help you with this.

    There are no currently listed problems resetting version 24H2 of Windows 11 and no specific steps you need to perform, are you experiencing any problems with that insider build that is causing you to perform a Windows reset?
     
  3. jcaswell Win User
    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:
    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?
     
  4. IggSter Win User

    No Access to laptop after 24H2 update. Email reset not sending

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
Thema:

No Access to laptop after 24H2 update. Email reset not sending

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