Windows 10: Not receiving security code when trying to install app from store

I'm trying to install an app from store, I'm asked a code send on my hotmail address, but I never receive it.How can I solve the issue...?

:)

 

Unable to install Apps downloaded from Windows Store

Hi, Vinesh.

Thank you for posting your query in Microsoft Community.
I understand your concern, and we in Community will try to help you in the best possible way.



I suggest that you perform the steps mentioned below and check if the issue occurs.



Step 1: Run App Troubleshooter.

Note: The troubleshooter automatically fixes some issues that might prevent your apps from running, including suboptimal screen resolution and incorrect security or account settings.

• Type “Troubleshooting” in the search box and press Enter.
• Click on ‘View All’ on the top left pane.
• Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

Step 2:

If the issue persist, I would suggest that you un-install and re-install the app from Windows Store.



Note: Exit store when trying to re-install the app.

Hope this information helps and let us know the status of the issue we will be glad to help you further.

 

The error code is 0x80070002 (windows 10 app store, new app installation issue "try again later")

Hello,

As you are unable to install the apps and updates from Windows Store, we will help you with this issue.

Do let us know if the issue persists with Windows Updates as well?

The error: 0x80070002 occurs when some files in the Windows Update are missing, even though the update is downloaded and extracted successfully. Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the
Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Step 2: I suggest you to run Windows Update troubleshooter.

Windows Update troubleshooter resolves problems that prevents you from updating windows.

Steps:

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on View all
  in the left pane.
• Select Windows Update
• Click on Advanced, check mark
  Apply repairs automatically, and then click on Run as Administrator.
• Follow the onscreen instructions.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Apps won't install in Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers
to the questions below:

• 
  Do you have any non-Microsoft antivirus program installed?
  
• 
  Does this issue occur for all apps from the store?
  
• What is the date and time on the PC and ensure it is correct?

Meanwhile,
we would suggest you to perform these steps and after every step check if you are able to install the app.



Step
1: Reset the Windows Store Cache: Press the Windows
Logo Key + R to open the Run
dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows
Store apps > Run the troubleshooter.



Step 3:
Refer the troubleshooting steps and mentioned
in this article: Fix
problems with apps from Microsoft Store



Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and
then try installing the game.



Step 5: If the issue persists, then we would suggest you to create a new administrator user account and
check, refer this article to create
a local user or administrator account in Windows 10.



Regards,

Aditya Roy

Microsoft Community – Moderator