Windows 10: Hard disk error

I have been getting this error while starting windows please help

:)

 

HARD DISK DRIVE ERROR

Hi Aditya,

In order for us to help you with your concern about hard disk drive error, kindly answer the following questions first:

• What specific error are you getting? Are you getting an alpha-numeric error codes such as 0x80070057? If possible, kindly post here a screen shot of the actual error.
  
• What troubleshooting steps have you tried so far?
• For initial troubleshooting steps, kindly access this
  support link.

We look forward to your response.

Regards.

 

3rd master hard disk error

Ugh, i just got that on my dads pc, he was ripping a dvd to his external hdd to play off the ps3, when we rebooted it he got a 3rd master hard disk error.

Anybody got any suggestions?

I reset the cmos for about 5 minutes thinking thats all i needed to do, but that didn't happen.

 

External Hard disk contents are not visible.

Hi Pranoti,

For us to narrow down your concern with your external hard disk, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Do you hear any clicking sound when connecting your hard disk?

In the meantime, we suggest that you update all your device driver.

We look forward to your response.