Windows 10: Hello, I can't sync my family safety settings. I cannot open my child's computer.

Discus and support Hello, I can't sync my family safety settings. I cannot open my child's computer. in User Accounts and Family Safety to solve the problem; Hello, I can't sync my family safety settings. I cannot open my child's computer.... Discussion in 'User Accounts and Family Safety' started by Georgi Kisyov, May 1, 2025 at 9:52 AM.

  1. GEORGI KISYOV
    Georgi Kisyov Win User

    Hello, I can't sync my family safety settings. I cannot open my child's computer.


    Hello, I can't sync my family safety settings. I cannot open my child's computer.

    :)
     
    Georgi Kisyov, May 1, 2025 at 9:52 AM
    #1
  2. JORDAN DOM
    Jordan Dom Win User

    Family Safety - add device to child profile

    Since this is the case and you have ensured the settings are correctly setup in family Safety, we suggest that you sign in using your main account and remove you child's account from Family Safety list. (Refer to the image below for reference.)


    Hello, I can't sync my family safety settings. I cannot open my child's computer. 7618e897-2574-4517-80ca-0ef18325dda6.png


    After completing the steps, attempt to use the email address of your child to login to the computer and see if the same error message still shows up. If the error no longer shows up, we suggest that you attempt to add the account back then to Family safety.

    Regards.
     
    Jordan Dom, May 1, 2025 at 9:53 AM
    #2
  3. PHILLIP PIO
    Phillip Pio Win User
    Family safety settings broken for child account

    Hi,

    The issue may occur due to Corrupted system file or sync issue. In order for us to assist you, we suggest to check this thread:
    Microsoft family safety settings is not working with one child account. Look for Anju
    Thekkethil answer. It contains troubleshooting steps pertaining to your issue.

    We look forward to your response.
     
    Phillip Pio, May 1, 2025 at 9:53 AM
    #3
  4. KRISTOFFER ABS
    Kristoffer Abs Win User

    Hello, I can't sync my family safety settings. I cannot open my child's computer.

    Windows 10 Family safety - child can disable all feature, why?

    Hi,

    There may be a sync issue with the restrictions that has been applied to the child account. To isolate your concern regarding Family Safety, we recommend that you follow these steps:

    • Remove the Child account on the Family Safety website.
    • Change the passwords of your account.
    • Add the Child account again.
    • Add the restrictions to the Child account again.

    Keep us updated with the results if your child will still be able to turn off the Family Safety feature after performing the steps above.
     
    Kristoffer Abs, May 1, 2025 at 9:53 AM
    #4
Thema:

Hello, I can't sync my family safety settings. I cannot open my child's computer.

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