Windows 10: Event id 7000, 41 DELL G16 7630 - Laptop

I just bought a brand new Dell G16 7630 recently, and sometimes it randomly restart itself, also randomly screen goes black and freezing when turn on.Then I checked my logs it shows me these problems.Event id 7000: ErrorThe IntelTACD service failed to start due to the following error: The system cannot find the file specified.Event id 41: CriticalThe system has rebooted without cleanly shutting down first. This error could be caused if&n

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Dell G16 7630 Poor Performance

Dear brandons_4,

Welcome to the Microsoft Community



I understand your frustration regarding the poor performance you're experiencing with your Dell G16 7630 laptop when performing GPU-heavy tasks or playing games. I'm here to assist you in resolving this issue.

Based on the information you provided, it seems like you have already taken several troubleshooting steps to address the problem. However, since the issue persists, let's explore some additional troubleshooting steps:

1. Update Graphics Drivers: Ensure that you have the latest graphics drivers installed for your GPU. Visit the Dell support website and download the most recent graphics drivers specifically designed for your Dell G16 7630 model. Install the drivers and restart your laptop to see if it improves the performance.
   
2. Check Power Settings: Confirm that your power settings are optimized for performance. Go to "Control Panel" > "Power Options" and select the "High Performance" power plan. Make sure that the "Maximum processor state" is set to 100% and that the "System cooling policy" is set to "Active" or "Passive."
   
3. Monitor Temperatures: Use temperature monitoring software, such as HWMonitor or Core Temp, to monitor the temperatures of your CPU and GPU during gaming or GPU-intensive tasks. High temperatures can cause performance throttling. If you notice excessively high temperatures, consider cleaning the laptop's cooling system or using a cooling pad to improve airflow.
   
4. BIOS Update: Check if there are any BIOS updates available for your Dell G16 7630 laptop. Visit the Dell support website, enter your laptop's service tag, and check for any available BIOS updates. If an update is available, follow the instructions provided by Dell to install it.
   
5. Solo Direct: Check if Dell provides gaming or PC optimization software, some gaming notebooks support Solo Direct. If the performance is poor, the graphics card may be running in hybrid output mode, you can switch to Solo Direct mode to see if the performance is enhanced.
   

Computer performance is tuned by the manufacturer, and since you reinstalled the system and didn't find any significant errors on the Windows side, you can pretty much rule out a system-level cause. In this case, it's always best to consult with Dell Support for more specific guidance tailored to your device.

I hope these suggestions help improve the performance of your Dell G16 7630 laptop. If you have any further questions or concerns, please don't hesitate to ask. I'm here to assist you.

Best regards,

Martin | Microsoft Community Support Specialist

 

Dell G16 7630 Poor Performance

Hi mate! I have the same issue with this G16 laptop. When I move/shake the laptop a little, it's limiting GPU to 25-30W and game is starting lagging. I tried disabling Intel Integrated Sensor Solution but it didn't worked. How did you disable the gyroscope (integrated laptop mode sensor) in laptop? And if you fixed the problem, how did you manage to do it?

 

Dell G16 7630 Poor Performance

I’ve been having poor performance on my Dell G16 7630 when doing GPU heavy tasks or playing games. I’ve tried wiping the drive entirely and reinstalling windows, disabling laptop mode / the integrated sensor, changing bios settings, yet nothing has worked. Hardware tests show no issues and the fans have been cleaned of dust. The GPU when performing as normal will receive on average 80-100W of power, with the fans running as normal, yet when the issues persists it will not go over 30W and the fans won’t run. It’s an intermittent issue as sometimes the GPU performs as it should, however it doesn’t consistently perform and will eventually go back to poor performance. I’ve tried everything and I’m at a loss at what to do at this point.