Windows 10: I keep getting BSOD at random times. How to fix it?

Laptop Model: Acer Aspire 7Processor CPU: Intel Core i5-9300H @ 2.40GHzGraphics GPU:Integrated: Intel UHD Graphics 630Dedicated: NVIDIA GeForce GTX 1650Motherboard:Manufacturer: CFLProduct: Azalea_FMSVersion: V2.06Serial Number: NBQ891100104073BA83400Memory RAM:Total: 16.0 GB DDR4Speed: 2667 MHzSlots Used: 2 of 2Form Factor: SODIMMOperating System: Windows 11 HomeI keep getting this "VIDEO_DXGKRNL_FATAL_ERROR" and my laptop restarts.I'm attaching mini dump files and ms32info here.

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

BSOD at random times doing random things.


Hi,
I am getting BSODs at random times, while doing different things each time. Been getting them for 5 days trying to narrow down what could be causing it. Searching lead me here. I did the posting instructions. Also did sfc/scannow 2 times that was suggested on another post. After the scannow both times it told me there were corrupt files that it couldnt fix. Any help moving on from here would be great.

Thank you.

Attachment 71239
Attachment 71240

 

Random but frequent BSOD after idling for some time.

Hello, our computers in computer labs with Dell OptiPlex 7470 often run into BSODs after certain amount of idle time. Below are the common errors we see:

• KERNEL_DATA_INPAGE_ERROR
  
• CRITICAL_PROCESS_DIED
  
• SYSTEM_SERVICE_ERROR
  

These are domain-joined computers, running with same Windows master image deployed through Clonezilla.

Their occurrence seems random and without pattern, one computer can show BSODs with these respective errors at different times.

Below are the steps we tried:

• chkdsk /f /r /x
  
• dism /online /cleanup-image /restorehealth: no error found
  
• sfc /scannow: no error found
  

(The above three commands in order)

• Hibernate and Fast Startup is disabled
  
• Power Management for screen, hard disk, computer set to never sleep in any scenario
  
• C-state control disabled in BIOS
  
• Scanned disk for any errors using the software, CrystalDiskInfo.
  
• Windows Memory Diagnostic (shows no error found)
  
• Driver Verifier (unsure of how to continue using it after its BSOD showing Verifier found violations)
  
• Cleaned and reseated RAM
  
• Swapped with SSD with same Windows image.
  
• Pulled out one of the workstations out to test environment and installed with clean windows image, does not have BSOD issue.
  

But the problem seems to be re-occurring every now and then even after all these steps.

Below I am attaching a screenshot of output of msinfo32 and all the dump files we had in one of the workstations.
Support-Appendix