Windows 10: Why is the camera troubleshooter locked? My camera toggle is on but when I'm on a Zoom...

I'm trying to get my camera to work - I've tried this:

:)

 

Zoom and camera

Hi Ezra. I'm I'm Greg, 10 years awarded Windows MVP, here to help you.

Try these fixes for webcam not working in Zoom in Windows 11:

https://www.lifewire.com/how-to-fix-zoom-camera...

Is Your Webcam Not Working on Zoom? Here's What to Do

https://thegeekpage.com/fix-zoom-camera-is-not-...

https://www.howtoedge.com/zoom-camera-is-not-wo...

https://www.thewindowsclub.com/camera-not-worki...





Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

My camera will not work on Zoom.

Hi Mudiwa,

Have you already gave Zoom the Privacy permission to use the Camera?

Go to Settings > Privacy > Camera > Look for Zoom and make sure the toggle button is ON for Zoom.

Additional troubleshooting steps here: https://support.zoom.us/hc/en-us/articles/20295...

Regards,

Lee

Note: This reply contains a non-Microsoft website Link. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.